Equal Employment Opportunities

Jewish Family Service is committed to ensuring equal opportunity and participation of its volunteers, employees and applicants for employment consistent with applicable federal, state and local laws. The agency’s policy is to accord each employee, volunteer and applicant for employment equal treatment with respect to all terms, conditions and privileges of employment, including recruitment, selection placement and opportunities for advancement.

125 Years of Caring

We are doing today, what we have always done.

JFS encourages and welcomes diversity. We are an equal opportunity employer. Applicants are considered for employment without regard to race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, status as a veteran or any other basis prohibited by local, state or federal laws. A limited exception to this policy as permitted by law, is that the staffing of certain of our services requires individuals with an understanding of and a commitment to Jewish religious tenets.

JFS has the following openings at this time:

Data Services

  • Director of Data Services

    We are currently seeking a Director of Data Services to join our Data Services team.  This full-time (37.5 hours per week) position is responsible for leading the design, maintenance and use of major agency databases. This position works closely with numerous department directors to provide strategic guidance for data management related to client services, fundraising, and outreach. This position will be working remotely to start and then will be located in the Seattle office on Capitol Hill.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provides strategic leadership and direction for meeting the data management needs of the agency.
    • Oversees and directs the day-to-day operation and maintenance of the Salesforce client database and Blackbaud’s Raiser’s Edge donor database.
    • Works with the Director of Strategy, Data & Performance and program directors to ensure the accuracy, completeness, and security of client data for the purposes of reporting and improving services to clients.
    • Monitors, evaluates and oversees the workflow and performance of all data support services.
    • Supervises the Salesforce Administrator and the Database Specialist.
    • Develops custom reports, dashboards, screens and forms, and supervises these duties when delegated.
    • Oversees all agency staff training on the Raiser’s Edge and Salesforce databases.
    • Works with the Chief Development Officer and the development team on coding and reporting for purposes of setting and tracking development goals, maximizing donor revenue and creating market segmentation, solicitation lists and mailings.
    • Works with the Director of Marketing & Communications and the marketing team to ensure all agency communications promote an excellent constituent experience, including recommending strategies for market segmentation and list development and optimization.
    • Designs and monitors event registration systems, including for annual fundraising Luncheon.
    • Collaborates with the IT team and Security Officer to ensure database compliance with HIPAA and agency standards.
    • Works with the Finance Department to ensure the smooth flow of donor gift and client billing information.
    • Stays current on software developments to ensure that the systems function at an optimal level.  Makes recommendations concerning necessary upgrades and replacements after conducting appropriate research.   

     
    QUALIFICATIONS:

    • Salesforce Certification required: Advanced Administrator or Platform App Builder.
    • Minimum 5 years of experience managing CRM database systems. Raiser’s Edge experience preferred.
    • BA/BS degree preferred or an acceptable combination of experience and education.
    • Experience with Salesforce Lightning with strong Salesforce declarative development skills.
    • Significant experience creating Salesforce Lightning reports and dashboards.
    • Skilled at requirements gathering for developing solutions that meet system requirements and agency goals.
    • Experience training non-technical staff on database systems.
    • Exceptional attention to detail, specifically regarding data quality and data integrity.
    • Ability to multitask effectively in a fast-paced environment and work with diverse and collaborative teams.
    • A mission-driven desire to work in a human services environment, strong commitment to teamwork and a customer service orientation. Experience with not-for-profit agencies is a plus.
    • Familiarity with data visualization and previous experience working with a fundraising team preferred.
    • Must be comfortable facilitating meetings and leading work teams.
    • Proficiency with MS Office Suite, with advanced skills in Excel.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $78,607-$87,341 per year.  Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Development and Marketing

  • Director of Marketing & Communications

    Thank you for your interest in this opportunity. To learn more about this position, please visit GoodCitizen.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit GoodCitizen.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Older Adult Services

  • Geriatric Care Manager

    Jewish Family Service is currently seeking a Geriatric Care Manager to join our Older Adult Services team.  This part-time (18.75 hours per week) position is responsible for providing care management services to older adults and adults with disabilities in East King County. The Geriatric Care Manager will provide some or all of the following services: information, assistance, and referral; comprehensive assessment; care management; and community outreach. In addition, the Geriatric Manager may provide limited supervision of volunteers working with clients.  Note that this position is primarily< a remote position >on a temporary basis due to Covid 19.  Expectation are that it will gradually return to inperson work as safety and needs allow.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provide comprehensive assessment of older adults’ physical and mental health, home safety, social needs, cultural needs, and financial status.
    • Provide services in a culturally and linguistically appropriate manner.
    • Develop care plans in collaboration with clients and help clients achieve the goals outlined in the care plans.
    • Serve as a client advocate. Contact clients’ healthcare providers, community agencies, etc. to ensure client’s needs are met.
    • Provide information, assistance, and referral to senior clients and their families.
    • Provide ongoing oversight of each assigned case, maintaining regular contact with client (including home visits, telephone checks, annual reassessments, etc.).
    • Coordinate services with other Older Adult Services and JFS staff.
    • Coordinate care for clients when multiple service providers are involved.
    • Complete all specified Claims Conference paperwork for Holocaust Survivors.
    • Maintain accurate and complete documentation (either paper or electronic files).
    • Comply with all contractual requirements regarding service provision and documentation.
    • Participate in community outreach activities to other professionals as well as to potential clients and their families.
    • Attend and participate in monthly OAS clinical consultation and team meetings and other meetings as requested.
    • Provide individual therapy to a limited number of clients, if appropriately licensed and time permits.

     
    QUALIFICATIONS:

    • A master’s degree in social work or related field and one year paid social service experience is preferred; a bachelor’s degree in social work or related field and at least two years’ paid social service experience will be considered.
    • One year of experience in geriatrics is preferred.
    • Licensure as a social worker or mental health counselor is preferred.
    • Working knowledge of Microsoft Word/Outlook and ability to learn to use an electronic database.
    • Must have a valid Washington State Driver’s License and access to an insured vehicle.
    • Fluent in English, including excellent written skills in English.
    • Russian fluency preferred, but not required.
    • Preferred knowledge of community resources (both Jewish and larger community). Strong interpersonal skills are required.
    • Must be able to work effectively and compassionately with clients who are frail or have physical or cognitive disabilities.
    • Strong interview and assessment skills are needed.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS: 

    • The starting pay for this position is $25.10 to $27.89/hour. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Outreach and Education

  • Director of Project Kavod/Dignity

    Jewish Family Service is currently seeking a Director of Project Kavod/Dignity to join our Outreach & Education team (18.75 hours to 37.5 hours per week).  Project Kavod is a Jewish-values education program that fills an educational leadership need at the agency supported by the expertise of other JFS staff as appropriate. The person in this role is also a key connector developing relationships within the local Jewish community.  This position will be working remotely to start and then will be located in the Seattle office on Capitol Hill.

    This person will examine and articulate ways in which the “J” is lived at JFS. This is done in with a focus on presenting Jewish teachings that:

    • Explore the meaning of service with dignity/Kavod as a key Jewish value
    • Address the social and emotional challenges JFS clients face and members of the Jewish community struggle with every day
    • Provide guidance so action on behalf of others comes from a place of knowledge and humility regarding the larger social issues facing JFS clients and the community as a whole

     
    The ideal candidate will:

    • See texts and Jewish tradition as complex. The educator cannot be dogmatic about Jewish teachings. The goal of Project Kavod is to open the heart, not “teach the answer.” The “right” way to respond varies, depending on the person. The concept of “kavod” is complex and often elusive. Jewish teachings of this nature are meant to show the difficulty of understanding the meaning of what it means to be human, not to simplify it. This position is about nuance not ideology. This is crucial, as this person and the teachings must reach people of different backgrounds, including a wide variety of people both within and outside of the Jewish community.
    • Be comfortable with Jewish texts that speak to the issues related to the work of JFS. This person is called upon by JFS stakeholders as well as other community Jewish professionals and Rabbis for help finding and understanding these texts.
    • Understand that distinctions between “clients” and others (staff, board, volunteers, and community) are misleading. There is a deep interconnection between all JFS stakeholders. The relationships are porous. Nobody falls neatly into one “category.” By articulating this point clearly and consistently, walls break down and everyone benefits.
    • Develop relationships with a broad range of stakeholders. People come to classes, read educational pieces, etc. if they trust, value and have a relationship with the teacher.
    • Be patient. Creating relationships and trust takes time. Embedding Jewish education in an institution that is newer to Jewish education is a huge cultural shift. The shift must continue gently, a drip at a time, primarily through education resulting from relationships.

     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Develop and teach classes, both in-person and virtual, for the community on topics related to the work of JFS. Strategize calendar, plan teaching and create source sheets and other collateral as needed.
    • Integrate teachings into volunteer programs both in-person and in print collateral. Support volunteer events by leading the discussion about Jewish values. Draft collateral that is included in reflective worksheets for volunteers participating in programming.
    • Infuse teachings into outreach efforts through speaking opportunities, providing materials, and helping teams with outreach materials, as requested.
    • Support JFS staff:
      • Individuals: be available both for personal spiritual issues and for guidance for staff as they work with clients.
      • JFS Teams: provide staff trainings as requested and create resource materials as requested.
      • All-staff: connect the work of JFS to the “Jewish history and values guide our work” via emails for Jewish holidays and other Jewish events, teachings at all-staff meetings and teachings at opt-in classes.
      • JFS staff leadership: be available to leadership during moments of crisis to help think about how to respond in ways that will support the staff and the community.
    • Support the JFS board by helping them examine the “J” in JFS. Meet with board members to guide discussions regarding decision-making, by providing a Jewish context.
    • Consult and/or lead within JFS in preserving the Jewish nature of JFS. This could include a variety of ways, including things such as helping with interviews, participating in on-boarding new people or leading Jewish holiday celebrations.

     
    QUALIFICATIONS:

    • Knowledge of Jewish history, texts, teachings and familiarity with Jewish community and culture required.
    • Excellent relationship builder with ability to collaborate with a wide range of people including clients, community members, organizational partners, JFS supporters and staff.
    • Proven facilitation skills, including knowledge of relevant tools and processes.
    • Ability to work independently with demonstrated initiative and problem-solving skills.
    • Strong reflective and critical thinking abilities.
    • Skilled at creating safe, inclusive and welcoming spaces for people from diverse backgrounds and experiences.
    • Ability to creatively engage a variety of audiences through programs, classes and discussions.
    • Attention to detail and excellent organizational, written and communication skills.
    •  Working knowledge of personal computers including demonstrated proficiency in Microsoft Office, Word and Excel.
    • Experience with Raiser’s Edge or other database systems is a plus.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Project DVORA Domestic Violence Services

  • Domestic Violence Advocate

    We are currently seeking a Domestic Violence Advocate to join our Project DVORA Domestic Violence Services team. This full-time (37.5 hours per week) position will be responsible for providing community-based domestic violence advocacy for members of the Jewish community as well as vulnerable individuals and families in the general community. This position is based in the JFS Seattle office; however, as much as possible, advocate will meet survivors in locations convenient and accessible to them.  *Note that this position is temporarily a remote position due to Covid 19.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provide services in a manner that is survivor-driven, flexible and geared toward each specific survivor’s needs and priorities. Provide emotional support and information about domestic and sexual violence.
    • Increase survivor safety by assessing danger and safety planning.
    • Advocate for survivors in the legal, housing, medical, mental health, child welfare, financial or economic education and other systems.
      • Legal advocacy includes:
        • Helping a client to file for a DVPO, gather legal documents to file for divorce, explaining to clients the DVPO or divorce process and working closely with DVORA’s attorney who specializes in family law.
    • Increase social connectedness by helping survivors and their children build/re-build social support.
    • Co-facilitate groups for individuals and families impacted by domestic violence.
    • Provide information, support, training and consultation to friends, family, community members and professionals trying to support survivors
    • Distribute flexible assistance funds to address key concrete financial barriers faced by survivors.
    • Create and provide trainings with and for domestic violence agencies, social workers, therapists, and other community organizations and professionals. Network and collaborate with domestic violence coalitions on regional/national levels.
    • Provide consultation to Jewish community educators, rabbis, and professionals.
    • Participate in weekly departmental consultation with advocates and monthly department meetings with advocates and counselors.
    • Provide ongoing referrals and wraparound coordination with the Counseling Program.
    • Liaise with providers in other JFS departments who are engaged in client care.
    • Co-facilitate therapy groups with advocates and counselors.
    • Track client data and assess progress toward goals in Salesforce database. 

     
    KNOWLEDGE AND SKILLS:

    • Master’s Degree in Human Service Field OR 4-year college degree plus 2 years related experience OR 6 years related experience. We also appreciate those who come with valuable lived experience. Persons from all backgrounds are encouraged to apply.
    • Prior experience in social services, specifically working with survivors of domestic violence preferred
    • Experience working with a diverse population from different backgrounds and identities.
    • Adept at problem-solving an able to use an anti-oppression framework.
    • Able to de-escalate crisis situations and provide trauma-informed, survivor-driven advocacy.
    • Able to work both independently and as a team and accurately maintain case records online.
    • Sensitivity and understanding of challenges specifically impacting survivors of domestic violence and sexual assault; experience/training (or willingness to be trained) in domestic violence, anti-oppression work or intergenerational trauma.
    • Cultural competency (or willingness to be trained) in working with Jewish clients.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $25.10 – $27.89/hour. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Refugee and Immigrant Services

  • Resettlement Case Manager

    Jewish Family Service is currently seeking a Resettlement Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position provides trauma-informed and client-centered case management services to refugees who are new to the US. The position is based in the agency’s Kent office, but work is carried out in locations throughout the Puget Sound, including other JFS sites, clients’ homes and other locations in the community.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provide trauma-informed, holistic case management services to newly arrived refugees, including advocating for and coordinating access to benefits, medical care, school and English class enrollment, and conducting home visits.
    • In partnership with clients, develop and implement a strengths-based individualized self-sufficiency plan that expedites client stability and integration.
    • Ensure timely and complete delivery of core case management services in compliance with the Reception & Placement contract.
    • Conduct furniture move-ins, ensuring that all new arrivals have appropriate furnishings and household goods in compliance with the Reception & Placement contract and Department standards.
    • Facilitate client community navigation and understanding of available resources and support systems.
    • Collaborate with the Resettlement Program Manager and other staff to ensure efficient and appropriate care coordination within the resettlement team and across RIS programming.
    • Maintain appropriate case files, ensuring complete, accurate, and timely documentation in compliance with Department expectations.
    • Internal and external referral services as appropriate to meet client needs.

     
    QUALIFICATIONS:

    • Bachelor’s degree or equivalent experience within field.
    • Experience providing trauma-informed direct services to diverse communities and ability to effectively communicate with people who do not speak or have limited proficiency in the English language.
    • Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime maybe required during high-arrival periods.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $23.46 – $26.07/hour. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Asylee Support Case Manager

    Jewish Family Service is currently seeking a Refugee and Immigrant Services Asylee Support Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position will position will provide trauma-informed case management and cultural orientation support to immigrants who are seeking asylum in the Seattle/Tacoma Metro area. The case manager will work closely with the Department’s Managing Attorney to ensure that enrolled asylum seekers are provided holistic legal and social services throughout their immigration process. The position is based in the agency’s Kent office but work is carried out in locations throughout the Puget Sound, including clients’ homes and immigration court.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Work with clients and Managing Attorney to develop a strengths-based, goal-orientated service plan to support clients on their path to stability and legal status.
    • Provide comprehensive case management to include: advocating and coordinating access to benefits; connecting clients to medical and mental health care; conducting home visits; and facilitating community navigation and the creation of social support networks.
    • Deliver orientation sessions to participants to cultivate skills and independence; assess participants’ progress and retention of content.
    • Maintain an up to date, working knowledge of best practices in trauma-informed case management as well as immigration integration strategies, policies and practices.
    • Collaborate across agency programs and cultivate relationships with other community organizations to ensure client and agency goals are met. Provide referrals to clients as needed.
    • Ensure accurate, timely and detailed compliance with data entry, client records and program reporting. 

     
    QUALIFICATIONS:

    • Bachelor’s degree or equivalent experience within field.
    • Trauma-informed, client-centered case management experience required.
    • Strong computer and documentation skills to ensure effective case file maintenance.
    • Demonstrated ability to take initiative, work under pressure and handle competing priorities.
    • Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants.
    • Must be able to work a flexible schedule that prioritizes clients’ needs and capabilities. Some evening and weekend work required.
    • Bilingual English/Spanish strongly preferred.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $23.46 – $26.07/hour. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Immigration Attorney

    Jewish Family Service is currently seeking an Immigration Attorney to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position will provide direct representation for children and adults in immigration cases while helping to build a network of support for the broader immigration needs of asylum seekers in the Seattle/Tacoma Metro Area. The attorney will focus on providing direct legal representation in defensive asylum cases, applications for withholding of removal, and Convention Against Torture protection. The Attorney may also represent adults and children affirmatively seeking asylum; children seeking Special Immigrant Juvenile Status; and crime victims seeking VAWA classification or U visas, among other immigration benefits.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provide trauma-informed direct representation to clients before U.S. Citizenship and Immigration Services, Immigration Court, Board of Immigration Appeals, other federal agencies, and federal courts.
    • Conduct case analysis to determine eligibility for immigration relief and provide direct legal services and consultations.
    • Direct and support JFS Immigration Services Team, including any DOJ accredited representatives and other staff as assigned, through regular engagement, case assistance, and training.
    • Provide legal orientation, counseling, and education regarding a range of immigration issues and other legal problems faced by members of the low-income immigrant communities through legal clinics and individual consultations.
    • Maintain an up to date, working knowledge of significant policies, laws and trends in immigration law, particularly as it impacts asylum-seekers.
    • Actively participate in state and local taskforces and initiatives and relevant trainings pertaining to legal services for populations of humanitarian concern.
    • Ensure accurate, timely and detailed compliance with data entry, client records and program reporting. 

     
    QUALIFICATIONS:

    • Juris Doctorate degree with membership in good standing in the bar of any state.
    • Minimum of 3 years of experience with immigration law, including removal defense work before the immigration court and experience working with detained immigrants.
    • Demonstrated experience in providing trauma-informed, client-centered services.
    • Strong case management, legal research, and legal writing skills.
    • Demonstrated ability to take initiative and work under pressure.
    • Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants.
    • Bilingual English/Spanish strongly preferred.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $68,658 to $76,287 a year. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Refugee Support Case Manager

    Jewish Family Service is currently seeking a Refugee Support Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position will provide trauma-informed case management to newly arrived refugees and immigrants across the agency’s Kent office, ‘floating’ between program teams. The Case Manager will be responsible for managing assigned caseloads of clients, assessing client needs, developing and implementing service plans and working with other community resources to achieve client goals.  The position is based in the agency’s Kent office, but work is carried out in locations throughout the Puget Sound, including clients’ homes.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Work with clients to develop a strengths-based, goal-orientated service plan to support and empower refugees on their path to community integration and self-sufficiency.
    • Provide comprehensive case management as appliable to individualized service plans to include: advocating and coordinating access to resources; connecting clients to medical and mental health care, applying for job placement opportunities; conducting home visits.
    • Provide all services in a linguistically and culturally appropriate manner for each client utilizing interpretation/translation services as needed.
    • Maintain an up to date, working knowledge of best practices in trauma-informed, client-centered case management.
    • Maintain and up to date and nuanced understanding of program contracts and requirements.
    • Collaborate across agency programs and cultivate relationships with other community organizations to ensure client and agency goals are met. Provide referrals to clients as needed.
    • Ensure accurate, timely and detailed compliance with data entry, client records and program reporting. 

     
    QUALIFICATIONS:

    • Bachelor’s degree or equivalent experience in the field.
    • Trauma-informed, client-centered case management experience with refugees and immigrants required.
    • Strong computer, documentation and time management skills to ensure effective case file maintenance.
    • Demonstrated ability to take initiative, work under pressure and handle competing priorities.
    • Must be able to work a flexible schedule that prioritizes clients’ needs and capabilities. Some evening and weekend work required.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $23.46 – $26.07/hour.  Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Intensive Services Programs Manager

    We are currently seeking a full-time (37.5 hours per week) Intensive Services Programs Manager to join our team. This position will manage the delivery of services for the intensive case management programs within Refugee and Immigrant Services (RIS), including the Preferred Communities Intensive Case Management program, the Survivors of Trafficking case management program, the Women’s Empowerment program, and the Asylum Support case management program.  As a member of the RIS management team, the Intensive Services Program Manager ensures that core programs are coordinated to improve the integration outcomes and enhance the well-being of the refugee and immigrant community we serve.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Oversee the implementation of programming that increases the well-being and social integration of refugees and immigrants who face additional barriers to stability.
    • Train, supervise and support direct service staff within the Intensive Services program to ensure service delivery goals are met.
    • Serve as liaison with government contractors, partners and other stakeholders on issues related to immigrant integration and culturally responsive trauma-informed case management.
    • Analyze service delivery data, financial reports and client feedback to guide strategic decisions.
    • Administer budgets for program contracts and ensure accurate financial documentation and federal reporting.
    • Ensure program quality, compliance and accurate documentation and prepare and submit reports to program funders and agency leadership.
    • Provide case management as needed to support the intensive services team.

     
    QUALIFICATIONS:

    • Bachelor’s degree in related field or equivalent experience.
    • 5+ years of direct case management experience working with refugee and immigrant populations.
    • 3+ years program coordination and/or supervisory experience.
    • Demonstrated knowledge of trauma informed case management best practices and how immigration status intersects with other forms of oppression.
    • Highly organized, detail oriented, create self-starter with the ability to meet strict deadlines and carry out all functions of multi-faceted programs.
    • Excellent analytical, public speaking, communication and computer skills.
    • Valid WA State driver’s license, insurance and reliable access to personal vehicle.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $26.86 – $29.85/hour. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Quality Assurance Coordinator

    We are currently seeking a full-time (37.5 hours per week) Quality Assurance Coordinator to join our Refugee & Immigrant Services team. This position will provide monitoring and evaluation of resettlement services, including providing training and guidance to Resettlement staff on program documentation and reporting requirements. This position will work closely with the Resettlement Program Manager and other program staff to ensure newly arrived refugees receive coordinated, quality services that are in compliance with the Reception & Placement contract.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Conduct exit interviews with resettlement clients to ensure appropriate completion of core services and ongoing connections to resources that expedite client community integration.
    • Ensure accurate and complete case file documentation through file audits, case note review and coordination with case managers.
    • Complete accurate and timely case file reports and serve as the program’s liaison with national partner, HIAS, on case file documentation and reporting requirements.
    • Implement the Department’s Policy on Accountability to Affected Populations (AAP) by conducting focus groups and client surveys as well as implementing other techniques that elevate client voices and increase opportunities for beneficiary feedback.
    • In collaboration with the Resettlement Program Manager and the Case Work Supervisor, train and support program staff to ensure appropriate and timely service delivery and documentation that complies with contract and Department requirements.
    • Collaborate with the Resettlement Program Manager and other staff to ensure efficient and appropriate care coordination within the resettlement team and across RIS programming.
    • In collaboration with Program and Department leadership, analyze service delivery data, program outcomes and client feedback to guide strategic decisions.
    • Complete program reporting as needed agency and funders.

     
    QUALIFICATIONS:

    • Bachelor’s degree in related field or equivalent experience.
    • 2+ years of experience working with refugee and immigrant populations.
    • Commitment to improving client and program outcomes through monitoring and evaluation of services, documentation and reporting.
    • Highly organized and detail-oriented with the ability to meet strict deadlines and manage competing priorities.
    • Experience in providing effective support, training and feedback to a diverse team.
    • Excellent communication skills with strong writing, speaking and computer skills required.
    • Valid WA State driver’s license, insurance and reliable access to personal vehicle.
    • Must be able to work a flexible schedule to meet clients needs. Some evening and weekend work required. Overtime may be required during high arrival periods.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS

    • The starting pay for this position is $23.46 – $26.07/hour. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Employment Case Manager

    Jewish Family Service is seeking an Employment Case Manager in the Refugee & Immigrant Services program. This full-time (37.5 hours/week) position provides case management services critical to refugee and immigrant clients’ economic stability. The position will work one-on-one with clients to identify and overcome barriers to employment and financial asset building, focusing on long term career planning and advancement. The position is based at the JFS’ Kent office, but will have responsibilities throughout Puget Sound. Travel will be required to meetings in the community, medical and social service facilities, and employment appointments.  Regular and punctual attendance with occasional overtime is required, as well as some evenings and weekends.
     
    RESPONSIBILITIES:

    • Create a strengths-based individualized career plan with clients, identifying and managing towards short and long term goals.
    • Provide case management that supports stable employment including obtaining/maintaining refugee benefits, addressing routine medical needs, ESL enrollment, transportation support, and assistance with childcare enrollment.
    • Provide ongoing job readiness orientations needed to secure, retain and advance in employment, including interview skills, workplace culture and expectations, and industry-specific skills.
    • Identify asset building goals with clients. Develop realistic plans based on goals. Connect clients to financial institutions and asset building agencies as appropriate.
    • Assist clients in accessing suitable trainings, work experience opportunities, and educational institutions to create entry points into appropriate career pathways. Assess and record client progress towards goals of career plan.
    • Maintain information on community resources and develop relationships with other providers and professionals, as needed.
    • Conduct professional communication and professional networking skills workshops at local partner agencies, community-based organizations and in the Kent office.
    • Support clients through professional mentorship opportunities ensuring ongoing professional support from volunteer mentor.
    • Provide ongoing household budgeting support and teach clients skills needed to build a realistic budget.

     
    QUALIFICATIONS:

    • Bachelor’s degree or equivalent experience within field.
    • Experience working with other cultures and ability to effectively communicate with people who speak English as a second language.
    • Case management/employment placement experience a plus.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Familiarity with local community resources and systems in social service support programs.
    • Demonstrated ability to self-manage competing priorities, pay attention to detail, and clearly and concisely communicate and collaborate with others.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $23.46 – $26.07/hour. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Supported Living Services

  • Home Care Aide (Direct Service Support)

    Jewish Family Service is currently seeking a Home Care Aide (Direct Service Support) to join our Supported Living Services team.  This full-time (37.5 hours per week) position is responsible for helping clients to reach their highest potential and complete tasks themselves. The schedule for this position is Thursday through Monday.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provide skills training
    • Provide companionship and transportation
    • Help clients with the following:
      • light housekeeping
      • food preparation
      • laundry
    • Provide leisure support

     
    QUALIFICATIONS:

    • Strong interpersonal skills are required
    • Must be able to work effectively and compassionately with clients who have mental, physical or cognitive disabilities
    • Knowledge of Jewish community and culture (or willingness to be trained) preferred
    • Home Care Aide, CNA or NA-r and relevant training/experience is required. Training will be provided for the right candidate.
    • Must have a valid Washington State Driver’s License and access to an insured vehicle.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $18/hour. Jewish Family Service offers a generous benefits package.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

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