JFS has the following openings at this time:

Data Services

• Director of Data Services

  We are currently seeking a Director of Data Services to join our Data Services team.  This full-time (37.5 hours per week) position is responsible for leading the design, maintenance and use of major agency databases. This position works closely with numerous department directors to provide strategic guidance for data management related to client services, fundraising, and outreach. This position will be working remotely to start and then will be located in the Seattle office on Capitol Hill.
   
  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provides strategic leadership and direction for meeting the data management needs of the agency.
  • Oversees and directs the day-to-day operation and maintenance of the Salesforce client database and Blackbaud’s Raiser’s Edge donor database.
  • Works with the Director of Strategy, Data & Performance and program directors to ensure the accuracy, completeness, and security of client data for the purposes of reporting and improving services to clients.
  • Monitors, evaluates and oversees the workflow and performance of all data support services.
  • Supervises the Salesforce Administrator and the Database Specialist.
  • Develops custom reports, dashboards, screens and forms, and supervises these duties when delegated.
  • Oversees all agency staff training on the Raiser’s Edge and Salesforce databases.
  • Works with the Chief Development Officer and the development team on coding and reporting for purposes of setting and tracking development goals, maximizing donor revenue and creating market segmentation, solicitation lists and mailings.
  • Works with the Director of Marketing & Communications and the marketing team to ensure all agency communications promote an excellent constituent experience, including recommending strategies for market segmentation and list development and optimization.
  • Designs and monitors event registration systems, including for annual fundraising Luncheon.
  • Collaborates with the IT team and Security Officer to ensure database compliance with HIPAA and agency standards.
  • Works with the Finance Department to ensure the smooth flow of donor gift and client billing information.
  • Stays current on software developments to ensure that the systems function at an optimal level.  Makes recommendations concerning necessary upgrades and replacements after conducting appropriate research.   

   

  QUALIFICATIONS:

  • Salesforce Certification required: Advanced Administrator or Platform App Builder.
  • Minimum 5 years of experience managing CRM database systems. Raiser’s Edge experience preferred.
  • BA/BS degree preferred or an acceptable combination of experience and education.
  • Experience with Salesforce Lightning with strong Salesforce declarative development skills.
  • Significant experience creating Salesforce Lightning reports and dashboards.
  • Skilled at requirements gathering for developing solutions that meet system requirements and agency goals.
  • Experience training non-technical staff on database systems.
  • Exceptional attention to detail, specifically regarding data quality and data integrity.
  • Ability to multitask effectively in a fast-paced environment and work with diverse and collaborative teams.
  • A mission-driven desire to work in a human services environment, strong commitment to teamwork and a customer service orientation. Experience with not-for-profit agencies is a plus.
  • Familiarity with data visualization and previous experience working with a fundraising team preferred.
  • Must be comfortable facilitating meetings and leading work teams.
  • Proficiency with MS Office Suite, with advanced skills in Excel.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter to resumes@jfsseattle.org

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

Development and Marketing

• Marketing and Communications Director

  The Marketing and Communications Director is a key position in the Development & Marketing Department and is responsible for building and executing the marketing strategy for the Agency. This includes building awareness in the community to ensure JFS is raising the funds required to meet the needs of our clients and creating awareness of our services to potential clients.  This role requires a strong storytelling ability – someone who can connect dots and ideas to tell a powerful and compelling narrative in a range of mediums including events (whether online or in-person), editorial, and social media. Executive and internal communications are also a core component of this job. As Director of Communications and Marketing, you must be a thought partner to our CEO and find creative and impactful ways to amplify the CEOs voice.

  In this role, you will be working with an extremely passionate and motivated team. You will also be a member of the Agency’s Executive team.
   
  KEY RESPONSIBILITIES:

  • Creates and executes the Agency’s marketing and communications strategy to achieve its mission and goals, and then partners with key stakeholders to execute the plans.
  • Works within the Development & Marketing team to meet donor stewardship and revenue goals.
  • Creates materials and messaging that builds awareness about JFS services and enhances outreach to potential clients.
  • Supports and partners with the CEO on executive communications.
  • Collaborates with Executive team on internal communications.
  • Supports special events and external audience engagement for the Development staff, the Outreach & Education team, and sometimes program staff.
  • Plan and produces marketing and communications materials, including advertising, print and electronic newsletters, and program collateral.
  • Ensures that the brand identity of the Agency is cohesive across departments and events.
  • Develops and executes the public relations plan.
  • Oversees design and creation of the website and all digital communication across channels.
  • Has final approval on vendor and advertising contracts.
  • Manages the marketing and communications budget.
  • Manages the Marketing Manager and the Web Developer and truly engages them in the work.

   
  QUALIFICATIONS:

  • Bachelor’s degree required.
  • Minimum ten years of experience in related field.
  • Leadership experience with a proven ability to lead and mentor staff.
  • Excellent verbal and written communication.
  • Strong planning and organizational skills.
  • Experience managing a departmental budget.
  • Must be a strong team player with the ability to inspire collaboration to achieve goals.
  • Ability to lead and take direction, be flexible, work independently, think creatively, manage multiple projects and meet deadlines under pressure.
  • Knowledge of Jewish community and culture strongly preferred.
  • Experience with Asana or other project management software a plus.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter to resumes@jfsseattle.org

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

• Development Coordinator

  We are currently seeking a Development Coordinator to join our Development & Marketing team.  This full-time (37.5 hours per week) position is responsible for providing administrative support for agency development efforts. The position supports the Chief Development Officer (CDO) and three other members of the Donor Relations Team (DRT) in addition to keeping the CEO on track with fundraising responsibilities.  This position also provides support at Development Committee meetings, Special Events and does some project management. This position will be working remotely to start and then will be located in the Seattle office on Capitol Hill.  There will be occasional work at the sites of special events and overtime may be requested occasionally.
   
  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Participates as part of the Donor Relations Team to coordinate and execute all aspects of fundraising, including the Annual Campaign, Special Initiatives, Legacy Giving, and other special campaigns.
  • Creates correspondence, reports, proposals, meeting minutes, and other materials.
  • Manage Grant folders and calendar for reports and proposals.
  • Work closely with CEO’s Executive Assistant to calendar donor meetings.
  • Works with Major Gifts Officer to manage weekly CEO meeting and the development to do list for the CEO.
  • Enters donor information into the donor database, Raiser’s Edge.
  • Maintains all information as necessary in Excel spreadsheets, Raiser’s Edge, Asana, and hard files.
  • Provides support as needed for development events, including the annual Luncheon.
  • Develops and maintains internal tracking systems for program and donor information.
  • Provides staff support to the Development Committee and Seattle Association for Jews with Disabilities Board of Trustees.
  • Coordinates and takes notes at committee and team meetings.
  • Provides support for the CDO, maintainingto do list and calendar and assisting with other tasks and projects as necessary.
  • Is the intra-department liaison to ensure the Donor Relations Team and others in the department are coordinated.
  • Assists with other Development and Marketing Department activities as necessary.  

   
  QUALIFICATIONS:

  • 2+ years of administrative support in an office environment., non-profit organization experience preferred
  • Excellent written, communication, customer service, and organizational skills.
  • Excellent computer skills, including proficiency with Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Must be able to interact appropriately with high level volunteers.
  • Ability to handle confidential information appropriately.
  • Ability to organize and prioritize a diverse workload in a busy environment.
  • Ability to work independently as well as be a collegial member of a team.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter to resumes@jfsseattle.org

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

Older Adult Services

• Holocaust Survivor Services Program Manager

  Jewish Family Service is currently seeking a Holocaust Survivor Services Program Manager to join our Older Adult Services team.  This full-time (37.5 hours per week) position will oversee services to Holocaust Survivors. This position will also oversee financial performance of the program, provide care management to Holocaust Survivors and supervise one Geriatric Care Manager who works with Holocaust Survivors.  This position will be asked to perform work on weekends and evenings as needed to meet applicable deadlines.  Note that this position is temporarily a remote position due to Covid 19.

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Oversee Claims Conference grant compliance and reporting. Manage the Holocaust Survivor Services program budget.
  • Chair the Holocaust Survivor Emergency Assistance Program Committee.
  • Serve as the point of contact for various Holocaust Survivor services partners. Participate in national Holocaust Survivor affinity groups.
  • Work with the Development Department and the Director of Older Adult Services to raise funds for Holocaust Survivors through grants and individual donor solicitations.
  • Hire, supervise, and support an effective Holocaust Survivor Program team.
  • Provide assessment of older adults’ physical and mental health, home safety, social needs, cultural needs, and financial status, in a linguistically and culturally appropriate manner.
  • Serve as a client advocate and contact clients’ healthcare providers, community agencies, etc. to ensure the client’s needs are met. Coordinate care for clients when multiple service providers are involved.
  • Provide information, assistance, and referral to clients and their families.
  • Coordinate services with other Older Adult Services and JFS staff.
  • Complete all specified Claims Conference paperwork. Maintain accurate and complete documentation, including entering client information and communications in Salesforce.
  • Participate in monthly OAS clinical consultation, team meetings and other meetings as requested.
  • Work closely with the Russian Socialization Program Coordinator on socialization opportunities for clients. 

  QUALIFICATIONS:

  • A master’s degree in a social service or related profession; licensure as a social worker or mental health counselor is preferred.
  • A minimum of two years full-time experience in direct services (or the equivalent thereof), and an additional year of full-time experience as a supervisor or administrator.
  • Must have a valid Washington State Driver’s License and access to an insured vehicle.
  • Fluent in English, including excellent written skills in English. Russian fluency strongly preferred.
  • Skill in preparing and administering budgets.
  • Proven ability to provide leadership, counsel, motivation, and constructive performance mentoring.
  • Ability to negotiate agreements and reach consensus with diverse interests.
  • Ability to build relationships with staff and leadership. Strong interpersonal skills are required.
  • Strong communication skills (written and verbal), strong organizational skills with ability to dynamically prioritize.
  • Knowledge of community resources (both Jewish and larger community) preferred.
  • Must be able to work effectively and compassionately with clients who have physical or cognitive disabilities.
  • Strong interview and assessment skills are needed.
  • Knowledge of the Holocaust, Jewish culture and religion preferred.
  • Working knowledge of Microsoft Word & Outlook and ability to use or learn to use an electronic database.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter to resumes@jfsseattle.org

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

Refugee and Immigrant Services

• Resettlement Case Manager

  Jewish Family Service is currently seeking a Resettlement Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position provides resettlement services to refugees who are new to the US. The position is based in the Kent JFS office, but work is primarily carried out in locations throughout the Puget Sound, such as other JFS sites, clients’ homes and other locations in the community.
   
  ESSENTIAL DUTIES AND RESPONSIBILIES:

  • Develop and maintain a thorough knowledge of the U.S. Resettlement Program
  • Work with assigned clients to create and implement a strengths-based individualized self-sufficiency plan to expedite stability and integration.
  • Provide comprehensive case management to include advocating for and coordinating access to refugee benefits, medical care, school and ESL enrollment; conducting home visits.
  • Coordinate and conduct furniture move-ins, ensuring that all new arrivals have appropriate furnishings and household goods.
  • Facilitate client cultural orientation to the US, community navigation, and understanding of available resources and support systems
  • Ensure complete, accurate, and timely documentation for each case.
  • Referral services as needed.

   
  QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience within field.
  • Experience working with other cultures and ability to effectively communicate with people who speak
    English as a second language.
  • Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
  • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
  • Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime maybe required during high-arrival periods.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter to resumes@jfsseattle.org

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

• Grants Manager

  Jewish Family Service is currently seeking a Grants Manager to join our Refugee and Immigrant Services team.  This part-time (19 hours per week) position will ensure that all city, county and state contract and grant reports are submitted to funding agencies in a timely manner. The Grants Manager will work with the Finance Department to bill for RIS services as well as with RIS staff to ensure all files and documents necessary for contract compliance are complete, accurate and timely. The position will work closely with funding partners and agency staff to ensure maximum allowable reimbursement and to maintain strong working relationship.
   
  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintains a comprehensive, nuanced understanding of all RIS contracts, leading determination of services that are billable in compliance with contract provisions.
  • Ensures the accurate, timely and complete submissions of all program documentation, invoices and reports for RIS contracts.
  • Provides training and support to RIS staff to ensure Department compliance and accurate reporting.
  • Ensure accurate, timely and detailed compliance with all necessary data entry, documentation and program reporting.
  • Maintain communication with funding partners including the Cities of Seattle Kent, Bellevue, Redmond, Kirkland, King County, and the State of Washington’s Office of Refugee & Immigrant Assistance.
  • Provide data regarding contract compliance, billings and revenue to executive level management.

   
  QUALIFICATIONS:

  • AA or BA in related field
  • Minimum of 3 years of experience in administering government contracts and managing program grants
  • Detail-oriented with excellent organization, documentation and communication skills
  • Demonstrated cultural competency skills to successfully support a diverse team environment
  • Ability to self-manage and collaborate across departments as well as maintain product quality while working under pressure

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter to resumes@jfsseattle.org

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets