Equal Employment Opportunities

Jewish Family Service is committed to ensuring equal opportunity and participation of its volunteers, employees and applicants for employment consistent with applicable federal, state and local laws. The agency’s policy is to accord each employee, volunteer and applicant for employment equal treatment with respect to all terms, conditions and privileges of employment, including recruitment, selection placement and opportunities for advancement.

JFS encourages and welcomes diversity. We are an equal opportunity employer. Applicants are considered for employment without regard to race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, status as a veteran or any other basis prohibited by local, state or federal laws. A limited exception to this policy as permitted by law, is that the staffing of certain of our services requires individuals with an understanding of and a commitment to Jewish religious tenets.

JFS has the following openings at this time:

Counseling and Addiction Services

  • Director of Counseling and Addiction Services (CAS)

    Jewish Family Service is seeking a Director of Counseling and Addiction Services (CAS) to oversee our counseling and addiction services team. This full-time (37.5 hours/week) position will manage a high performing, dedicated mental health counseling team and community mental health educator serving members of the Jewish community, as well as vulnerable individuals across the general community. CAS provides trauma-informed, client-centered psychotherapy using a social justice lens. Our clinicians support individuals aged 13+ to identify goals, and to work toward them over a 12-month period using a variety of evidence-based modalities. The position is currently working primarily remotely using an agency provided laptop but will be based out of the Seattle Capitol Hill office and will be eligible for a hybrid work schedule.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Leadership and Program Management

    • Direct the overall program development and management of activities within Counseling and Addiction Services.
    • Coordinate and facilitate regular team meetings as well as group supervision for Counseling team.
    • Provide individual supervision for Mental Health Clinicians, Director of Mental Health Education, and Hillel UW Counselor. Perform regular employee reviews and provide feedback on performance and support to meet staff professional goals.
    • Engage in strategic thinking with both department staff and JFS leadership around the direction, desired outcomes, and growth of the program.
    • Oversee department’s compliance with legal policies, guidelines, and standards, including HIPAA compliance.
    • Responsible for CAS budget oversight and policy development and implementation.
    • Participate in weekly Program Director meetings, monthly management team meeting and All Staff and attend board meetings as needed.
    • Participate in grant writing and grant reporting for funders.
    • Provide therapy directly to a small caseload of clients, if desired.
    • As appropriate, participate in and/or provide support for the direct service tasks of the CAS programs.

     
    Community Partnerships

    • Represent agency and CAS services with Jewish community partners and with other external organizations in speaking forums and educational events.
    • Engage in and maintain relationships within the Jewish community with rabbis and school-based partners, including Hillel UW.
    • Engage in and maintain community-based relationships with external service providers performing similar work, with local coordinating coalitions, and with funders. Identify and maintain partnership with after-hours counseling service for crisis response.
    • Develop and maintain referrals among outside partners for mental health services not available through JFS.

     
    Behavioral Health education and training

    • Oversee Director of Mental Health Education. Support facilitation and coordination of intradepartmental counseling groups. Provide direction for design and facilitation of short-term thematic groups addressing various mental health needs and strategies.
    • Coordinate with JFS Development staff to provide program and topic-specific education for the JFS community. 

     
    QUALIFICATIONS:

    • Master’s Degree in Human Service Field (Social Work, Mental Health Counseling, Psychology, Education).
    • Licensed as a LMHC, LICSW, or LMFT required.
    • Five years post Master’s experience, two of which involve supervisory responsibility, with proven ability to deliver effective counseling services.
    • Eligible to be clinical supervisor. Previous experience working as Clinical Director for a minimum of two years.
    • Detailed knowledge of policies and regulations in the clinical field.
    • Past training and/or experience (or willingness to be trained) in trauma-informed services.
    • Problem solving skills when resolving administrative issues and conflicts.
    • Schedule flexibility to attend JFS-related board or community events outside of regular work hours.
    • Demonstrated ability to implement therapy via telehealth and in-person.
    • Cultural competency (or willingness to be trained) in working with Jewish clients.
    • Understanding of budget/budgeting in addition to program evaluation procedures and methods.
    • Strong leadership and management skills.
    • Excellent communication skills and ability to professionally represent the agency to external stakeholders.
    • Demonstrated knowledge of client software and database systems, as well as Microsoft Office.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided as appropriate. 

     
    SALARY AND BENEFITS:

    • The starting salary for this position is $78,607 – $89,088 per year.
    • JFS provides 18 free NASW continuing education credits per calendar year for staff during work hours.
    • JFS will pay the annual cost for the mental health license renewal.
    • Jewish Family Service offers a generous benefits package including:
      • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
      • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
      • Paid Federal and Jewish holidays.
      • 5% employer contribution to 401k retirement plan (no employee contribution required).
      • Relocation stipend available.
      • Additional benefits include: vision coverage and FSA enrollment.
      • JFS values and provides opportunities for continued growth and learning for all team members.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Executive Team

  • Director of Programs

    Jewish Family Service is seeking a Director of Programs to provide strategic leadership and direct oversight to all client services. This full-time (37.5 hours/week) position is a key member of the JFS executive management team and plays a critical leadership role in ensuring JFS provides effective services to clients of all backgrounds and also meets the needs of Jewish individuals and communities. JFS strives to be trauma informed and promote equity and belonging in its services and throughout the organization. The position will be based out of the Seattle Capitol Hill office and will be eligible for a hybrid work schedule.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Ensure programs and facilities deliver a comprehensive suite of high-quality, integrated, and trauma-informed services to Jewish and broader communities in the Puget Sound region.
    • Guide ongoing strategic thinking for JFS programming. This includes continually assessing JFS’s suite of services, seeking opportunities to enhance client impact and ensure the agency is meeting the needs of the Jewish and broader communities.
    • Provide individual and group supervision of directors in the agency’s six client-facing departments: Counseling & Addiction Services, Community Stabilization Services, Project DVORA Domestic Violence Services, Older Adult Services, Refugee & Immigrant Services, and Supportive Living Services. Employ a trauma-informed, strengths-based approach to supervision that supports and is responsive to the intersectional nature of oppression and marginalization.
    • Serve as a thought partner for the program directors and their teams in areas including strategic planning and cross-team collaboration and communication.
    • Work closely with the COO, Sr. Director of People and Culture, and CFO to continuously improve agency structures and processes and ensure program staff are appropriately supported and able to perform their duties while complying with operational needs of JFS.
    • Model commitment and leadership in line with the agency’s Equity & Belonging and “’Jewish’ in JFS” initiatives. Ensure program staff receive necessary professional development training to thrive in a trauma-informed agency that is dedicated to equity and belonging, Jewish cultural competency, and data-informed learning.
    • Ensure that accurate and consistent data collection and evaluation of programmatic efforts is a priority throughout the agency. Promote regular discussion of program data and the use of data to guide agency decision-making.
    • Work with program directors to ensure compliance with funding requirements. This includes developing a strong understanding of funding sources in each program.
    • Work closely with the Development & Marketing Department to promote client services, support grant acquisition and reporting, and provide other fundraising support as needed.
    • Represent program voice with the Board of Directors and the Agency’s Executive Team and act as staff liaison to select Board committees.
    • Develop and enhance external relationships to further program goals and identify opportunities for new programs and partnerships.
    • Serve as intermediary between program staff, leadership, and the JFS Board.
    • Other duties as assigned.  

     
    QUALIFICATIONS:

    • Bachelor’s Degree in Social Work, Policy, Public Administration or equivalent and/or a minimum 5 years of management experience in a social service environment.
    • At least 5 years of direct client experience; preference for human services experience with one or more of the following populations: Individuals with age-based or cognitive disabilities, refugee and immigrant populations, survivors of domestic violence adults/teens/young adults in need of mental health and emotional well-being support, individuals facing economic or food instability.
    • At least 5 years prior experience with contract monitoring from a variety of funders (e.g., county, state, and federal level contracts).
    • Experience working with and as part of a senior management team preferred.
    • Demonstrated achievement in transformative environments and an ability to lead programs through change and strategic growth while staying true to mission.
    • Exceptional team building skills; able to convert vision into action harnessing the talent and energy of the entire organization toward achieving strategic goals.
    • Skilled at providing individual and group supervision.
    • Proven experience supporting diverse teams and ensuring cross-departmental collaboration in a programmatically diverse environment, with multiple funding streams and diverse programmatic objectives
    • Excellent organizational skills with ability to work in a fast-moving environment, while driving toward clarity and solutions.
    • A systems-thinker resourceful in setting priorities and guiding investment in people and solutions.
    • Proven financial management skills with experience creating annual budgets that support strategic objectives.
    • Strong analytical skills; experience interpreting strategic plans and changes in how services are delivered into a long-term sustainable operating model.
    • Exceptional communication skills with excellent judgment, attention to detail and organizational abilities.
    • Commitment to promoting equity and belonging in all aspects of agency functions and service to clients.
    • Familiarity with Jewish community and culture preferred.
    • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; familiarity with Raiser’s Edge and Salesforce is a plus.

     
    SALARY AND BENEFITS:

    • The starting salary for this position is $96,297 – $109,136 per year.
    • Jewish Family Service offers a generous benefits package including:
      • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
      • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
      • Paid Federal and Jewish holidays.
      • 5% employer contribution to 401k retirement plan (no employee contribution required).
      • Relocation stipend available.
      • Additional benefits include: vision coverage and FSA enrollment.
      • JFS provides 18 free NASW continuing education credits per calendar year.
      • JFS values and provides opportunities for continued growth and learning for all team members.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Older Adult Services

  • Holocaust Survivor Services Program Manager

    Jewish Family Service is currently seeking a Holocaust Survivor Services Program Manager to join our Older Adult Services team.  This full-time (37.5 hours per week) position will oversee services to Holocaust Survivors. This position will also oversee financial performance of the program, supervise Geriatric Care Managers who work with Holocaust Survivors, and may provide limited care management to Holocaust Survivor.  This position may perform work on weekends and evenings as needed to meet applicable deadlines.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Oversee Claims Conference grant compliance and reporting.
    • Manage the $1.5 million Holocaust Survivor Services program budget.
    • Chair the Holocaust Survivor Emergency Assistance Program Committee.
    • Serve as the point of contact for various Holocaust Survivor services partners. Participate in national Holocaust Survivor affinity groups.
    • Work with the Development Department and the Director of Older Adult Services to raise funds for Holocaust Survivors through grants and individual donor solicitations.
    • Hire, supervise, and support an effective Holocaust Survivor Program team.
    • Research and implement best practices for Holocaust Survivor services.
    • Coordinate services with other Older Adult Services and JFS staff.
    • Manage relationships with various vendors, including negotiating home care rates with home care providers.
    • Participate in monthly OAS clinical consultation, team meetings and other meetings as requested.
    • Work closely with the Russian Socialization Program Coordinator on socialization opportunities for clients. 

     
    QUALIFICATIONS:

    • A master’s degree in a social service or related profession; licensure as a social worker or mental health counselor is preferred.
    • A minimum of two years full-time experience in direct services (or the equivalent thereof), and an additional year of full-time experience as a supervisor or administrator.
    • Must have a valid Washington State Driver’s License and access to an insured vehicle.
    • Fluent in English, including excellent written skills in English. Russian fluency strongly preferred.
    • Skill in preparing and administering budgets.
    • Proven ability to provide leadership, counsel, motivation, and constructive performance mentoring.
    • Ability to negotiate agreements and reach consensus with diverse interests.
    • Ability to build relationships with staff and leadership. Strong interpersonal skills are required.
    • Strong communication skills (written and verbal), strong organizational skills with ability to dynamically prioritize.
    • Knowledge of community resources (both Jewish and larger community) preferred.
    • Must be able to work effectively and compassionately with clients who have physical or cognitive disabilities.
    • Strong interview and assessment skills are needed.
    • Knowledge of the Holocaust, Jewish culture and religion preferred.
    • Working knowledge of Microsoft Word & Outlook and ability to use or learn to use an electronic database.

     
    SALARY & BENEFITS:

    • The starting pay for this position is $28.74 to $32.57, depending on experience.
    • Jewish Family Service offers a comprehensive benefits package including:
    • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
    • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
    • Paid Federal and Jewish holidays.
    • 5% employer contribution to 401k retirement plan (no employee contribution required).
    • Additional benefits include: vision coverage and FSA enrollment.
    • JFS values and provides opportunities for continued growth and learning for all team members.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Refugee and Immigrant Services

  • Unaccompanied Youth Case Manager

    Jewish Family Service is currently seeking an Unaccompanied Youth Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position will provide comprehensive case management and home study services to unaccompanied immigrant youth and their sponsors in the community. The position is responsible for conducting thorough home assessments to support the safe and timely release of unaccompanied youth from Federal care. The position will also provide strengths-based, culturally and linguistically appropriate case management support to these youth. The case manager will conduct outreach and education to community service providers to ensure adequate support for youth and their sponsors, must posses excellent communication skills and must have a nuanced understanding of best practices in trauma-informed case management.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Conduct child-centered needs assessments and develop strengths-based, goal-orientated service plan to support youth and their sponsor.
    • Provide comprehensive, trauma-informed and linguistically appropriate case management to include: advocating for and coordinating access to benefits; connecting youth to medical care and education services; and conducting in-person home visits with children and their sponsors.
    • Conduct in-person home visits to interview and provide psychoeducation to sponsors prior to the release of a youth into their care.
    • Complete home study reports with assessment information and finding within 10 days of receiving the referral.
    • Deliver tailored psychoeducation and orientation sessions to children and sponsors on relevant topics.
    • Support children and sponsor to cope with family reunification stressors
    • Develop and maintain a thorough knowledge of the Office of Refugee Resettlement’s Home Study and Post Release Services program and stay informed of programmatic updates and training opportunities.
    • Ensure complete, accurate and timely documentation for each case file in accordance with grant requirements.
    • Create data and narrative program reports on grant and client outcomes and programmatic successes.
    • Collaborate across agency programs to ensure client and agency goals are met.
    • Develop and maintain partnerships with local governance, community based organizations, social service agencies, refugee community leaders and other key stakeholders around the Puget Sound to facilitate a welcoming receiving community for unaccompanied immigrant youth. Provide referrals to clients, as needed in areas such as legal, education, medical and mental health.
    • Develop and maintain knowledge on best practices in providing trauma-informed case management to youth.
    • Monitor the safety and well-being of children including but not limited to indications of trafficking and abuse and neglect. Serve as a mandated reporter and work with child welfare as needed.
    • Perform work on weekends and evenings as needed to meet client needs.
    • Other duties as assigned.

     
    QUALIFICATIONS:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
     
    Education/Experience:

    • Minimum of two years of work experience providing trauma-informed case management to children and youth, family reunification/preservation and/or child welfare/foster care.
    • Minimum of one year of work experience providing direct services to refugee & immigrant communities.
    • Minimum education of a bachelor’s degree in social work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science.

    Knowledge, Skills and Abilities:

    • Knowledge of best practices in trauma-informed case management for youth and families.
    • Highly organized, creative self-starter with ability to meet strict deadlines and carry out all functions of multi-faceted programs.
    • Ability to multitask effectively in a fast-paced environment and work with diverse and collaborative teams.
    • A mission-driven desire to work in a direct service environment supporting people from diverse cultural backgrounds and low-income communities, with a strong commitment to teamwork.
    • Strong English writing skills to ensure effective case file maintenance;
    • Excellent cultural competency and cross-cultural communication skills, with ability to effectively communicate with people who are preliterate and/or learning English.
    • Must be able to work a flexible schedule that prioritizes clients’ needs and capabilities. Some evening and weekend work required.
    • Must be able to travel frequently and independently within relevant region.
    • Bilingual fluency in English and Spanish is required
    • Valid Washington State driver’s license and insurance as well as a personal vehicle.
    • Must be able to pass FBI background check and a Child Abuse/Neglect check.

    Computer Skills:

    • Proficiency with MS Office Suite.
    • Proficiency with contract required databases.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $26.10- $29.45/hour.
    • Jewish Family Service offers a generous benefits package including:
      • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
      • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
      • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
      • 5% employer contribution to 401k retirement plan (no employee contribution required).
      • Relocation stipend.
      • Additional benefits include: vision coverage and FSA enrollment.
      • JFS values and provides opportunities for continued growth and learning for all team members.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Asylum Support Case Manager

    Jewish Family Service is currently seeking an Asylum Support Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position will provide trauma-informed case management and cultural orientation support to immigrants who are seeking asylum in the Seattle/Tacoma Metro area. The case manager will work closely with the Department’s Managing Attorney to ensure that enrolled asylum seekers are provided holistic legal and social services throughout their immigration process. The position is based in the agency’s Kent office but work is carried out in locations throughout the Puget Sound, including clients’ homes and immigration court.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Work with clients and Managing Attorney to develop a strengths-based, goal-orientated service plan to support clients on their path to stability and legal status.
    • Provide comprehensive case management to include: advocating and coordinating access to benefits; connecting clients to medical and mental health care; conducting home visits; and facilitating community navigation and the creation of social support networks.
    • Deliver orientation sessions to participants to cultivate skills and independence; assess participants’ progress and retention of content.
    • Maintain an up to date, working knowledge of best practices in trauma-informed case management as well as immigration integration strategies, policies and practices.
    • Collaborate across agency programs and cultivate relationships with other community organizations to ensure client and agency goals are met. Provide referrals to clients as needed.
    • Ensure accurate, timely and detailed compliance with data entry, client records and program reporting.

     
    QUALIFICATIONS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Education/Experience:

    • Bachelor’s degree or equivalent experience within field.
    • Trauma-informed, client-centered case management experience required.

    Knowledge, Skills and Abilities:

    • Strong computer and documentation skills to ensure effective case file maintenance.
    • Demonstrated ability to take initiative, work under pressure and handle competing priorities.
    • Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants.
    • Must be able to work a flexible schedule that prioritizes clients’ needs and capabilities. Some evening and weekend work required.
    • Bilingual English/Spanish strongly preferred.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

    SALARY AND BENEFITS:

    • The starting pay for this position is $26.10 – $29.45/hour.
    • Jewish Family Service offers a generous benefits package.
        • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
        • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
        • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
        • 5% employer contribution to 401k retirement plan (no employee contribution required).
        • Relocation stipend.
        • Additional benefits include: vision coverage and FSA enrollment.
        • JFS values and provides opportunities for continued growth and learning for all team members.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Intensive Services Case Manager

    The Intensive Services Case Manager provides comprehensive case management and cultural orientation support to ensure the integration and stability of newly arrived immigrants with complex trauma histories. The position is responsible for providing individualized direct services to refugees and asylees who require intensive case management services to reach self-sufficiency, such as single parents, those with physical health barriers and survivors of torture.  The position must work closely with community partners, must posess excellent communication skills and must have a nuanced understanding of best practices in trauma-informed case management.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provided individualized support to clients in caseload to develop strengths-based, goal-orientated service plan to support clients on their path to stability, self-sufficiency and integration.
    • Provide comprehensive, trauma-informed and linguistically appropriate case management to include: advocating for and coordinating access to benefits; connecting clients to medical care and education services; conducting home visits; and facilitating community navigation and the creation of social support networks.
    • Deliver tailored orientation sessions to individuals and groups to cultivate skills and independence; assess participants’ progress and retention of content.
    • Develop and maintain a thorough knowledge of the Office of Refugee Resettlement’s Preferred Communities program and stay informed of programmatic updates and training opportunities.
    • Ensure complete, accurate and timely documentation for each case file in accordance with grant requirements.
    • Create data and narrative program reports on grant and client outcomes and programmatic successes.
    • Collaborate across agency programs to ensure client and agency goals are met.
    • Develop and maintain partnerships with local governance, community based organizations, social service agencies, refugee community leaders and other key stakeholders around the Puget Sound to facilitate a welcoming receiving community for new immigrant arrivals. Provide referrals to clients, as needed.
    • Develop and maintain knowledge on best practices in trauma-informed case management and immigrant integration strategies.
    • Perform work on weekends and evenings as needed to meet client needs.
    • Other duties as assigned.

     
    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
     
    Education/Experience:

    • Minimum of two years of work experience providing trauma-informed case management.
    • Minimum of one year of work experience providing direct services to refugee & immigrant communities.
    • BA/BS degree preferred or an acceptable combination of experience and education.

     
    Knowledge, Skills and Abilities:

    • Knowledge of best practices in trauma-informed case management and immigrant integration.
    • Expertise in Preferred Communities Intensive Case Management Program
    • Highly organized, creative self-starter with ability to meet strict deadlines and carry out all functions of multi-faceted programs.
    • Ability to multitask effectively in a fast-paced environment and work with diverse and collaborative teams.
    • A mission-driven desire to work in a direct service environment supporting people from diverse cultural backgrounds and low-income communities, with a strong commitment to teamwork.
    • Strong English writing skills to ensure effective case file maintenance.
    • Excellent cultural competency and cross-cultural communication skills, with ability to effectively communicate with people who are preliterate and/or learning English.
    • Must be able to work a flexible schedule that prioritizes clients’ needs and capabilities. Some evening and weekend work required.

     
    Computer Skills:

    • Proficiency with MS Office Suite.
    • Proficiency with contract required databases including IRIS and Apricot 

     
    SALARY AND BENEFITS: 

    • The starting pay for this position is $26.10 – 29.45 per hour
    • Jewish Family Service offers a generous benefits package including:
      • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
      • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
      • Paid Federal and Jewish holidays.
      • 5% employer contribution to 401k retirement plan (no employee contribution required).
      • Relocation stipend available.
      • Additional benefits include: vision coverage and FSA enrollment.
      • JFS values and provides opportunities for continued growth and learning for all team members.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Resettlement Case Manager

    Jewish Family Service is currently seeking a Resettlement Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position provides trauma-informed and client-centered case management services to refugees who are new to the US. The position is based in the agency’s Kent office, but work is carried out in locations throughout the Puget Sound, including other JFS sites, clients’ homes and other locations in the community.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provide trauma-informed, holistic case management services to newly arrived refugees, including advocating for and coordinating access to benefits, medical care, school and English class enrollment, and conducting home visits.
    • In partnership with clients, develop and implement a strengths-based individualized self-sufficiency plan that expedites client stability and integration.
    • Ensure timely and complete delivery of core case management services in compliance with the Reception & Placement contract.
    • Conduct furniture move-ins, ensuring that all new arrivals have appropriate furnishings and household goods in compliance with the Reception & Placement contract and Department standards.
    • Facilitate client community navigation and understanding of available resources and support systems.
    • Collaborate with the Resettlement Program Manager and other staff to ensure efficient and appropriate care coordination within the resettlement team and across RIS programming.
    • Maintain appropriate case files, ensuring complete, accurate, and timely documentation in compliance with Department expectations.
    • Internal and external referral services as appropriate to meet client needs.

     
    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
     
    Education/Experience:

    • Bachelor’s degree or equivalent experience within field.
    • Experience providing trauma-informed direct services to diverse communities and ability to effectively communicate with people who do not speak or have limited proficiency in the English language.

     
    Knowledge, Skills and Abilities:

    • Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime maybe required during high-arrival periods.
    • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

     
    Computer Skills:

    • Proficiency with MS Office Suite.
    • Proficiency with contract required databases.

     
    SALARY AND BENEFITS:

    • The starting pay for this position is $25.10 – $28.45/hour.
    • Jewish Family Service offers a generous benefits package including:
      • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
      • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
      • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
      • 5% employer contribution to 401k retirement plan (no employee contribution required).
      • Relocation stipend.
      • Additional benefits include: vision coverage and FSA enrollment.
      • JFS values and provides opportunities for continued growth and learning for all team members.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

  • Refugee Integration Coordinator

    The Refugee Integration Coordinator coordinates the cultural orientation and education programming of the Refugee & Immigrant Services Department. The position is responsible for designing, coordinating and delivering cultural orientation education to clients in the Department’s resettlement program. The position must work closely with funders, community partners, volunteers and other program staff to ensure comprehensive education services for new arrivals. The position also must have a nuanced understanding of immigrant integration strategies and best practices in adult education well as the unique barriers and challenges that newly arriving refugees face.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Design, coordinate and deliver cultural orientation education to clients ensuring effective and efficient delivery of information to diverse and varying caseload and in compliance with the Reception and Placement Coorperative Agreement.
    • Deliver and track resettlement cultural orientation assessments to determine comprehension and assess individual and programmatic education needs.
    • Design and deliver supplemental curriculum that expedites the integration of resettlement clients, tailoring existing resources as available as program and client needs arise.
    • Train, supervise and support resettlement cultural orientation volunteers, interns and interpreters.
    • Develop and maintain partnerships with local governance, community based organizations, social service agencies, refugee community leaders and other key stakeholders around the Puget Sound to facilitate a robust offering of education supports for newly arrived refugee and immigrants.
    • Ensure complete and accurate documentation for each program participant per contract guidelines.
    • Collaborate with the Resettlement Program Manager and other staff to ensure efficient and appropriate care coordination within resettlement team and across RIS programming.
    • Develop and maintain knowledge on best practices in adult education and immigrant integration.
    • Provide direct service and case management to clients, as needed to support the resettlement team.
    • Perform work on weekends and evenings as needed to meet deadlines.
    • Other duties as assigned.

    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Education/Experience:

    • Minimum of three years of work experience with refugee and immigrant populations, with a focus on cultural orientation and education services.
    • Previous teaching experience with English language learners.
    • BA/BS degree preferred or an acceptable combination of experience and education.

    Knowledge, Skills and Abilities:

    • Knowledge of best practices in adult education and immigrant integration.
    • Highly organized, creative self-starter with ability to meet strict deadlines and carry out all functions of multi-faceted programs.
    • Ability to multitask effectively in a fast-paced environment and work with diverse and collaborative teams while also maintaining empathetic and client-centered services.
    • A mission-driven desire to work in a direct service environment supporting people from diverse cultural backgrounds and low-income communities, with a strong commitment to teamwork.
    • Excellent cultural competency and cross-cultural communication skills, with ability to effectively communicate with people who are preliterate and/or learning English.
    • Must be comfortable facilitating meetings with diverse groups of people.
    • Must be comfortable leading diverse work teams in a high pressure, direct service environment.
    • Must be able to work a flexible schedule that prioritizes clients’ needs and capabilities. Some evening and weekend work required.
    • Valid Washington State driver’s license and insurance as well as a personal vehicle.

    Computer Skills:

    • Proficiency with MS Office Suite, with advanced skills in Excel.
    • Proficiency with contract required databases including IRIS and Apricot.

    SALARY AND BENEFITS:

    • The starting pay for this position is $25.10 – $28.45/hour.
    • Jewish Family Service offers a generous benefits package including:
      • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
      • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
      • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
      • 5% employer contribution to 401k retirement plan (no employee contribution required).
      • Relocation stipend.
      • Additional benefits include: vision coverage and FSA enrollment.
      • JFS values and provides opportunities for continued growth and learning for all team members.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please visit our Indeed page. Select the position you are applying for and submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

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