JFS has the following openings at this time:

Data Services

• Salesforce Administrator

  We are currently seeking a full-time (37.5 hours per week) Salesforce Administrator to join our team. The Administrator is responsible for ensuring the overall health and reliable daily operation of the JFS Salesforce database. The role is part of the Data Services team and will partner and collaborate with all levels of Agency program staff. The Data Services team has a passionate commitment to customer service, data quality, information security and alignment with Agency mission and values. The position is based out of the Seattle office.

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Administer the Salesforce database including but not limited to: support database initiatives to improve system design; maintain and create workflow rules, validation rules, page layouts, formula fields, and custom objects; create, manage and run reports and lists; manage user accounts; use best practices around the use of change sets and sandboxes.
  • Maintain JFS Seattle’s HIPAA compliance as it relates to protected health information in the Salesforce database.
  • Provide ongoing end-user training, including one-on-one for new staff and classroom trainings and ongoing education for all users as needed.
  • Create user documentation and release notes as needed to help the user community understand system changes and overall functionality.
  • Monitor and respond to user support tickets according to established service levels.
  • Create and manage data audits to ensure data accuracy, consistency, and completeness.
  • Assist other Data Services team members as needed, including for Raiser’s Edge and other systems support and during major agency events.
  • Work with the Director of Data Services to measure progress related to strategic goals.

   

  QUALIFICATIONS:

  • BA/BS degree or an acceptable combination of experience and education.
  • 3+ years of experience working with CRM database systems required, Salesforce preferred.
  • Experience with Salesforce apps Exponent Case Management (ECM) and/or Conga Composer preferred.
  • Salesforce Admin Certification (ADM201) a plus.
  • Skilled at requirements gathering for developing solutions that meet system requirements and agency goals.
  • Excellent relationship-building and interpersonal communication skills, including the ability to communicate with staff at all levels, particularly with non-technical partners.
  • Ability to learn new systems and technology quickly and train non-technical personnel on database systems.
  • Exceptional attention to detail, specifically regarding data entry and data integrity and strong time-management and communication skills.
  • Demonstrated ability to multitask effectively in a fast-paced environment and work with diverse and collaborative teams.
  • Advanced proficiency in Excel and MS Office Suite.
  • A mission-driven desire to work in a human services environment, strong commitment to teamwork and a customer service orientation.
  • Experience working with human services and/or non-profit organizations preferred.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter.

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

  Apply Now

Development and Marketing

• Director of Marketing & Communications

  We are currently seeking a full-time (37.5 hours per week) Director of Marketing & Communications. The Director is responsible for setting strategy and executing communications plans that support Jewish Family Service’s work, mission, and goals to the community and to targeted markets within the community. This role develops and implements all communications related to the Agency’s social service programs and to its fundraising efforts. This role also supports program and development staff in meeting their communications goals and revenue objectives.

   

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Establishes the marketing strategy and executes external communications plans and initiatives that support the Agency’s work, mission, and goals.
  • Collaborates on executive and internal communications.
  • Supports special events and external audience engagement through marketing communications plans and execution including print, online, advertising, public relations, and video.
  • Works with development staff to create key fundraising messages and themes and establish vehicles that provide donors with relevant information to enhance their interest in JFS.
  • Manages, plans and produces Agency marketing materials, advertising, annual report, program brochures, newsletters, etc.
  • Develops and executes public relations and media initiatives, such as press releases and media outreach for events or programs.
  • Negotiates and monitors vendor and advertising contracts and relationships to ensure compliance with deliverables, cost, and quality.
  • Supervises the Marketing & Communications Manager and Web Developer.
  • Monitors available analytics to measure effectiveness of communications efforts and conduct reviews of tools and outreach strategies.
  • Ensures the establishment and maintenance of a cohesive Agency identity across all programs and activities.
  • Oversees design and creation of the website and all digital communication and channels.
  • Performs other tasks as requested by the Chief Development Officer.

   

  QUALIFICATIONS:

  • Bachelor’s degree required.
  • Minimum ten years of experience in related field.
  • Excellent communication and interpersonal skills.
  • Demonstrated hands-on creative/writing experience and proficiency in digital and print media.
  • Ability to work effectively with a variety of internal and external stakeholders.
  • Excellent planning/organizational skills and keen attention to detail.
  • Ability to lead and take direction, work independently, manage multiple projects, and meet deadlines under pressure.
  • Supervisory experience preferred. 

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter.

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

  Apply Now

Project DVORA Domestic Violence Services

• Legal Assistant for Project DVORA

  Jewish Family Service is seeking a Legal Assistant for Project DVORA (Domestic Violence Outreach Response and Advocacy). This part-time (18.75 hours per week) position will support the Project DVORA staff attorney in building out a new legal service within an established domestic violence advocacy program to provide civil law consultation and representation to survivors of domestic violence.  The vision of Project DVORA is to create conditions in the greater community to support loving, safe, and respectful relationships, and build the capacity in the community to respond to domestic abuse.

  We are looking for a compassionate, caring person to fill this vital role and continue to carry out the vision of Project DVORA.

   

  RESPONSIBILITIES:

  • Prepare and edit correspondence, legal pleadings, and other documents independently and consistent with attorney instructions.
  • Maintain legal files and records in the case management system.
  • Assist in filing pleadings (e-file and in person), recording documents, and arranging service of process.
  • Assist in client communication, fact development, and computer-assisted legal research.
  • Coordinate client and attorney scheduling, communicate regularly with DVORA advocates, clients, and attorney.
  • Perform investigative work (research facts, gather discovery, access data bases, etc.) as requested.
  • Track case information and client statistics and assist attorney in developing reports.
  • Maintain a professional working relationship with clients and staff.
  • Clerical, administrative, and other tasks as assigned.

   

  QUALIFICATIONS:

  • Minimum of 3 years of family law legal assistant experience.
  • Proficient with MS Office products including Word, Outlook and Excel.
  • Working knowledge of King County e-filing, e-working copies and e-service processes.
  • Exceptional interpersonal skills, strong organizational skills, and attention to detail.
  • Strong oral and written communication skills.
  • Use and operate office machines such as copiers, scanners, fax machines, etc. effectively.
  • Direct professional experience in domestic violence and family law highly preferred.
  • Commitment to social justice.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter.

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

  Apply Now

Refugee and Immigrant Services

• English Language and Citizenship Instructor

  We are currently seeking an English Language and Citizenship Instructor for a .8 FTE (30 hours/week) position.  The instructor is responsible for developing and delivering curriculum for English language acquisition and citizenship classes. The position is based in the Agency’s eastside office and, in collaboration with the Social Integration Program Manager, will also support and manage volunteer tutors for this location.

   

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop and deliver curriculum to increase the English language skills and integration of adult students, incorporating digital literacy and life skills as appropriate.
  • Deliver citizenship class curriculum and provide students with additional resources for independent study.
  • Provide orientations to enhance client understanding of available community resources.
  • Utilize pre and post-instruction assessments to measure client progress towards learning and integration goals.  Ensure complete, accurate, and timely documentation for each student.
  • Train, support and manage volunteer tutors to support student learning.
  • Develop and maintain knowledge of best practices in English language acquisition instruction techniques and adult education.
  • Provide referral services as needed.
  • Provide support to the department’s Civic, Social and Economic Integration Services teams.

   

  QUALIFICATIONS:

  • Bachelor’s degree in education, social work or related field or equivalent experience within the field.
  • Certified Teacher of English to Speakers of Other Languages (TESOL)
  • Instructional experience, ideally with a background in adult education, English Language Instruction or curriculum development.
  • Ability to work independently and accurately, communicate clearly and concisely, and maintain a positive attitude towards all clients, staff and volunteers.
  • Experience working with people from diverse cultural and economic backgrounds and ability to effectively communicate with people who speak English as a second language.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter.

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

  Apply Now

Supported Living Services

• Direct Support Professional (float)

  Jewish Family Service is looking for a creative and dedicated Direct Support Professional (float) to join our supportive living team. This role plays an integral role in helping clients to reach their highest potential and complete tasks themselves. Duties include skills training, companionship, transportation, light housekeeping, food preparation, laundry, and leisure support. We are looking for a positive attitude and knowledge of developmental disabilities or mental illness. A familiarity with Jewish culture is helpful. The Direct Support Professional (float) will normally be scheduled for 37.5 /week and is eligible for full-time benefits.  Must be flexible for days/times of shift.

  CNA or NA-r and relevant training/experience is required but training will be provided for the right candidate.

  A reliable personal vehicle is required.

  Jewish Family Service offers competitive wages and a generous benefits package.

  If you are interested in joining our team, please submit your resume and cover letter.

  Applications are only accepted online.

  NO PHONE CALLS PLEASE.

  Equal Opportunity Employer/Disabled/Vets

  Apply Now