Equal Employment Opportunities

Jewish Family Service is committed to ensuring equal opportunity and participation of its volunteers, employees and applicants for employment consistent with applicable federal, state and local laws. The agency’s policy is to accord each employee, volunteer and applicant for employment equal treatment with respect to all terms, conditions and privileges of employment, including recruitment, selection placement and opportunities for advancement.

125 Years of Caring

We are doing today, what we have always done.

JFS encourages and welcomes diversity. We are an equal opportunity employer. Applicants are considered for employment without regard to race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, status as a veteran or any other basis prohibited by local, state or federal laws. A limited exception to this policy as permitted by law, is that the staffing of certain of our services requires individuals with an understanding of and a commitment to Jewish religious tenets.

JFS has the following openings at this time:

Data Services

  • Director of Data Services

    We are currently seeking a Director of Data Services to join our Data Services team.  This full-time (37.5 hours per week) position is responsible for leading the design, maintenance and use of major agency databases. This position works closely with numerous department directors to provide strategic guidance for data management related to client services, fundraising, and outreach. This position will be working remotely to start and then will be located in the Seattle office on Capitol Hill.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provides strategic leadership and direction for meeting the data management needs of the agency.
    • Oversees and directs the day-to-day operation and maintenance of the Salesforce client database and Blackbaud’s Raiser’s Edge donor database.
    • Works with the Director of Strategy, Data & Performance and program directors to ensure the accuracy, completeness, and security of client data for the purposes of reporting and improving services to clients.
    • Monitors, evaluates and oversees the workflow and performance of all data support services.
    • Supervises the Salesforce Administrator and the Database Specialist.
    • Develops custom reports, dashboards, screens and forms, and supervises these duties when delegated.
    • Oversees all agency staff training on the Raiser’s Edge and Salesforce databases.
    • Works with the Chief Development Officer and the development team on coding and reporting for purposes of setting and tracking development goals, maximizing donor revenue and creating market segmentation, solicitation lists and mailings.
    • Works with the Director of Marketing & Communications and the marketing team to ensure all agency communications promote an excellent constituent experience, including recommending strategies for market segmentation and list development and optimization.
    • Designs and monitors event registration systems, including for annual fundraising Luncheon.
    • Collaborates with the IT team and Security Officer to ensure database compliance with HIPAA and agency standards.
    • Works with the Finance Department to ensure the smooth flow of donor gift and client billing information.
    • Stays current on software developments to ensure that the systems function at an optimal level.  Makes recommendations concerning necessary upgrades and replacements after conducting appropriate research.   
    •  

    QUALIFICATIONS:

    • Salesforce Certification required: Advanced Administrator or Platform App Builder.
    • Minimum 5 years of experience managing CRM database systems. Raiser’s Edge experience preferred.
    • BA/BS degree preferred or an acceptable combination of experience and education.
    • Experience with Salesforce Lightning with strong Salesforce declarative development skills.
    • Significant experience creating Salesforce Lightning reports and dashboards.
    • Skilled at requirements gathering for developing solutions that meet system requirements and agency goals.
    • Experience training non-technical staff on database systems.
    • Exceptional attention to detail, specifically regarding data quality and data integrity.
    • Ability to multitask effectively in a fast-paced environment and work with diverse and collaborative teams.
    • A mission-driven desire to work in a human services environment, strong commitment to teamwork and a customer service orientation. Experience with not-for-profit agencies is a plus.
    • Familiarity with data visualization and previous experience working with a fundraising team preferred.
    • Must be comfortable facilitating meetings and leading work teams.
    • Proficiency with MS Office Suite, with advanced skills in Excel.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Development and Fundraising

  • Development Assistant

    We are currently seeking a Development Assistant to join our Development & Marketing team.  This full-time (37.5 hours per week) position is responsible for providing administrative support for agency development efforts.  This position will support the Development & Marketing Team by providing database maintenance, campaign reporting, note taking, project coordination, and special event support.  This position will be working remotely to start and then will be located in the Seattle office on Capitol Hill.  There will be occasional work at the sites of special events and overtime may be requested occasionally.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Act as subject matter expert on the agency’s donor database system (Raiser’s Edge).
    • Create, run, and maintain dashboards, reports, mailing lists, queries, and exports.
    • Assist with data entry and data updates.
    • Run regular data quality audits.
    • Assist in the creation/update of processes and procedures as needed to ensure continuous improvement and consistency and completeness of data.
    • Assist other Data Services team members as needed, including other system support and during major agency events
    • Enters donor information into the donor database, Raiser’s Edge, for event registration.
    • Provide support as needed for development events, including the annual Luncheon.
    • Coordinate and takes notes at team meetings.
    • Acts as project manager for development mailings including, direct mail, holiday cards, event invitations, and CEO updates.
    • Works closely with Donor Relations Coordinator to provide support during busy times.

     
    QUALIFICATIONS:

    • 1-3 years’ experience working with CRM database systems preferred (Raiser’s Edge a plus).
    • Ability to learn and adapt to new systems and technology quickly.
    • Exceptional attention to detail, specifically regarding data entry and data integrity.
    • Strong time management and organizational skills
    • Demonstrate ability to multitask effectively in a fast-paced environment and work collaboratively with multiple and diverse teams.
    • Proficient in MS Office Suite, and project management software (such as Asana) experience a plus.
    • Ability to work independently as well as a strong commitment to teamwork.

    A mission-driven desire to work in a human services environment.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Development and Marketing

  • Marketing and Communications Director

    The Marketing and Communications Director is a key position in the Development & Marketing Department and is responsible for building and executing the marketing strategy for the Agency. This includes building awareness in the community to ensure JFS is raising the funds required to meet the needs of our clients and creating awareness of our services to potential clients.  This role requires a strong storytelling ability – someone who can connect dots and ideas to tell a powerful and compelling narrative in a range of mediums including events (whether online or in-person), editorial, and social media. Executive and internal communications are also a core component of this job. As Director of Communications and Marketing, you must be a thought partner to our CEO and find creative and impactful ways to amplify the CEOs voice.

    In this role, you will be working with an extremely passionate and motivated team. You will also be a member of the Agency’s Executive team.
     
    KEY RESPONSIBILITIES:

    • Creates and executes the Agency’s marketing and communications strategy to achieve its mission and goals, and then partners with key stakeholders to execute the plans.
    • Works within the Development & Marketing team to meet donor stewardship and revenue goals.
    • Creates materials and messaging that builds awareness about JFS services and enhances outreach to potential clients.
    • Supports and partners with the CEO on executive communications.
    • Collaborates with Executive team on internal communications.
    • Supports special events and external audience engagement for the Development staff, the Outreach & Education team, and sometimes program staff.
    • Plan and produces marketing and communications materials, including advertising, print and electronic newsletters, and program collateral.
    • Ensures that the brand identity of the Agency is cohesive across departments and events.
    • Develops and executes the public relations plan.
    • Oversees design and creation of the website and all digital communication across channels.
    • Has final approval on vendor and advertising contracts.
    • Manages the marketing and communications budget.
    • Manages the Marketing Manager and the Web Developer and truly engages them in the work.

     
    QUALIFICATIONS:

    • Bachelor’s degree required.
    • Minimum ten years of experience in related field.
    • Leadership experience with a proven ability to lead and mentor staff.
    • Excellent verbal and written communication.
    • Strong planning and organizational skills.
    • Experience managing a departmental budget.
    • Must be a strong team player with the ability to inspire collaboration to achieve goals.
    • Ability to lead and take direction, be flexible, work independently, think creatively, manage multiple projects and meet deadlines under pressure.
    • Knowledge of Jewish community and culture strongly preferred.
    • Experience with Asana or other project management software a plus.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now
  • Development Coordinator

    We are currently seeking a Development Coordinator to join our Development & Marketing team.  This full-time (37.5 hours per week) position is responsible for providing administrative support for agency development efforts. The position supports the Chief Development Officer (CDO) and three other members of the Donor Relations Team (DRT) in addition to keeping the CEO on track with fundraising responsibilities.  This position also provides support at Development Committee meetings, Special Events and does some project management. This position will be working remotely to start and then will be located in the Seattle office on Capitol Hill.  There will be occasional work at the sites of special events and overtime may be requested occasionally.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Participates as part of the Donor Relations Team to coordinate and execute all aspects of fundraising, including the Annual Campaign, Special Initiatives, Legacy Giving, and other special campaigns.
    • Creates correspondence, reports, proposals, meeting minutes, and other materials.
    • Manage Grant folders and calendar for reports and proposals.
    • Work closely with CEO’s Executive Assistant to calendar donor meetings.
    • Works with Major Gifts Officer to manage weekly CEO meeting and the development to do list for the CEO.
    • Enters donor information into the donor database, Raiser’s Edge.
    • Maintains all information as necessary in Excel spreadsheets, Raiser’s Edge, Asana, and hard files.
    • Provides support as needed for development events, including the annual Luncheon.
    • Develops and maintains internal tracking systems for program and donor information.
    • Provides staff support to the Development Committee and Seattle Association for Jews with Disabilities Board of Trustees.
    • Coordinates and takes notes at committee and team meetings.
    • Provides support for the CDO, maintainingto do list and calendar and assisting with other tasks and projects as necessary.
    • Is the intra-department liaison to ensure the Donor Relations Team and others in the department are coordinated.
    • Assists with other Development and Marketing Department activities as necessary.  

     
    QUALIFICATIONS:

    • 2+ years of administrative support in an office environment., non-profit organization experience preferred
    • Excellent written, communication, customer service, and organizational skills.
    • Excellent computer skills, including proficiency with Microsoft Office Suite.
    • Strong organizational skills and attention to detail.
    • Must be able to interact appropriately with high level volunteers.
    • Ability to handle confidential information appropriately.
    • Ability to organize and prioritize a diverse workload in a busy environment.
    • Ability to work independently as well as be a collegial member of a team.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Project DVORA Domestic Violence Services

  • Domestic Violence Advocate

    We are currently seeking a Domestic Violence Advocate to join our Project DVORA Domestic Violence Services team. This full-time (37.5 hours per week) position will be responsible for providing community-based domestic violence advocacy for members of the Jewish community as well as vulnerable individuals and families in the general community. This position is based in the JFS Seattle office; however, as much as possible, advocate will meet survivors in locations convenient and accessible to them.  *Note that this position is temporarily a remote position due to Covid 19.
     
    ESSENTIAL DUTIES AND RESPONSIBILITIES: 

    • Provide services in a manner that is survivor-driven, flexible and geared toward each specific survivor’s needs and priorities.
    • Provide emotional support and information about domestic and sexual violence.
    • Increase survivor safety by assessing danger and safety planning.
    • Advocate for survivors in the legal, housing, medical, mental health, child welfare, financial or economic education and other systems.
    • Increase social connectedness by helping survivors and their children build/re-build social support.
    • Co-facilitate groups for individuals and families impacted by domestic violence.
    • Provide information, support, training and consultation to friends, family, community members and professionals trying to support survivors
    • Distribute flexible assistance funds to address key concrete financial barriers faced by survivors.
    • Create and provide trainings (including Jewish cultural competency trainings) with and for domestic violence agencies, social workers, therapists, and other community organizations and professionals.
    • Provide consultation to Jewish community educators, rabbis, and professionals.
    • Network and collaborate with domestic violence coalitions on regional and national levels.
    • Participate in weekly departmental consultation with advocates and monthly department meetings with advocates and counselors.
    • Provide ongoing referrals and wraparound coordination with the Counseling Program.
    • Liaise with providers in other JFS departments who are engaged in client care.
    • Co-facilitate therapy groups with advocates and counselors.
    • Track client data and assess progress toward goals in Salesforce database.

     
    KNOWLEDGE AND SKILLS:

    • Adept at problem-solving
    • Able to de-escalate crisis situations
    • Able to provide trauma-informed, survivor-driven advocacy
    • Able to use an anti-oppression framework
    • Able to work both independently and as a team
    • Able to accurately maintain case records online
    • Experience or training (or willingness to be trained) in trauma informed services.
    • Sensitivity and understanding of challenges specifically impacting survivors of domestic violence and sexual assault; experience or training (or willingness to be trained) in domestic violence, anti-oppression work or intergenerational trauma.
    • Cultural competency (or willingness to be trained) in working with Jewish clients. 

     
    PREFERRED QUALIFICATIONS:

    • Prior experience in social services, specifically working with survivors of domestic violence preferred.
    • Experience working with a diverse population from different backgrounds and identities. 

     
    QUALIFICATIONS:

    • Master’s Degree in Human Service Field OR 4-year college degree plus 2 years related experience OR 6 years related experience. We also appreciate those who come with valuable lived experience. Persons from all backgrounds are encouraged to apply.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Refugee and Immigrant Services

  • Resettlement Case Manager

    Jewish Family Service is currently seeking a Resettlement Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position provides resettlement services to refugees who are new to the US. The position is based in the Kent JFS office, but work is primarily carried out in locations throughout the Puget Sound, such as other JFS sites, clients’ homes and other locations in the community.
     
    ESSENTIAL DUTIES AND RESPONSIBILIES:

    • Develop and maintain a thorough knowledge of the U.S. Resettlement Program
    • Work with assigned clients to create and implement a strengths-based individualized self-sufficiency plan to expedite stability and integration.
    • Provide comprehensive case management to include advocating for and coordinating access to refugee benefits, medical care, school and ESL enrollment; conducting home visits.
    • Coordinate and conduct furniture move-ins, ensuring that all new arrivals have appropriate furnishings and household goods.
    • Facilitate client cultural orientation to the US, community navigation, and understanding of available resources and support systems
    • Ensure complete, accurate, and timely documentation for each case.
    • Referral services as needed.

     
    QUALIFICATIONS:

    • Bachelor’s degree or equivalent experience within field.
    • Experience working with other cultures and ability to effectively communicate with people who speak
      English as a second language.
    • Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime maybe required during high-arrival periods.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now
  • Refugee Integration Instructor

    Jewish Family Service is currently seeking a Refugee Integration Instructor to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position provides resettlement services to refugees who are new to the US. The position is based in the Kent JFS office, but work is primarily carried out in locations throughout the Puget Sound, such as other JFS sites, clients’ homes and other locations in the community.  This position will have an appropriate schedule to meet client needs, some evening and weekends. Flexibility to work with periods of very high demand is needed.
     
    ESSENTIAL DUTIES AND RESPONSIBILIES:

    • Deliver cultural orientation materials to ensure effective and efficient compliance with the R&P Cooperative Agreement for recently arrived refugees.
    • Deliver Preferred Communities Group Programming to facilitate client cultural orientation, community navigation and understanding of available resources.
    • Deliver workshops on professional development and career re-entry topics in accordance with the CLEVER contract.
    • Design and deliver curriculum for self-sufficiency workshops on basic life skills, system navigation and job readiness topics, tailoring existing resources as available.
    • Track and report client progress with pre- and post-assessments to determine comprehension and assess on-going needs across programs.
    • Support RIS staff in recruiting participants and ensuring holistic services for all RIS clients.
    • Ensure complete and accurate documentation for each participant per program and contract requirements.

     
    QUALIFICATIONS:

    • Bachelor’s degree or equivalent experience within field.
    • Previous teaching experience with diverse populations and English Language Learners.
    • Demonstrated ability to assess individual strengths, barriers and progress within a multilevel classroom environment.
    • Ability to adapt quickly while maintaining empathetic and client-centered services in a fast-paced, stressful environment.
    • Detail-oriented with excellent written, spoken and non-verbal communication skills.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now
  • Employment Case Manager

    Jewish Family Service is seeking an Employment Case Manager in the Refugee & Immigrant Services program. This full-time (37.5 hours/week) position provides case management services critical to refugee and immigrant clients’ economic stability. The position will work one-on-one with clients to identify and overcome barriers to employment and financial asset building, focusing on long term career planning and advancement.

    The position is based at the JFS’ Kent office, but will have responsibilities throughout Puget Sound. Travel will be required to meetings in the community, medical and social service facilities, and employment appointments.  Regular and punctual attendance with occasional overtime is required, as well as some evenings and weekends.

    Responsibilities:

    • Create a strengths-based individualized career plan with clients, identifying and managing towards short and long term goals.
    • Provide case management that supports stable employment including obtaining/maintaining refugee benefits, addressing routine medical needs, ESL enrollment, transportation support, and assistance with childcare enrollment.
    • Provide ongoing job readiness orientations needed to secure, retain and advance in employment, including interview skills, workplace culture and expectations, and industry-specific skills.
    • Identify asset building goals with clients. Develop realistic plans based on goals. Connect clients to financial institutions and asset building agencies as appropriate.
    • Assist clients in accessing suitable trainings, work experience opportunities, and educational institutions to create entry points into appropriate career pathways.
    • Assess and record client progress towards goals of career plan.
    • Maintain information on community resources and develop relationships with other providers and professionals, as needed.
    • Conduct professional communication and professional networking skills workshops at local partner agencies, community-based organizations and in the Kent office.
    • Support clients through professional mentorship opportunities ensuring ongoing professional support from volunteer mentor.
    • Provide ongoing household budgeting support and teach clients skills needed to build a realistic budget.

     
    Qualifications:

    • Bachelor’s degree or equivalent experience within field.
    • Experience working with other cultures and ability to effectively communicate with people who speak English as a second language.
    • Case management/employment placement experience a plus.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Familiarity with local community resources and systems in social service support programs.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now
  • Immigration Services Case Manager

    We are currently seeking a Immigration Services Case Manager to join our Refugee and Immigration Services team. This full-time (37.5 hours per week) position will be responsible for providing immigration services to refugee and immigrant clients. In collaboration with the Program Manager, the Immigration Services Case Manager will also coordinate workshops related to the immigration process, civic engagement and constitutional legal rights in the United States.  Occasional evening and weekend work is required.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Assist eligible individuals to file applications for immigration benefits such as adjustment of status, family reunification, naturalization and other benefits.
    • Ensure timely and accurate follow-up throughout the application process, including assisting with USCIS and Consular interviews.
    • Coordinate and conduct outreach to local refugee, asylee and immigrant communities about the availability of low-cost immigration legal services.
    • Ensure client understanding of the immigration system and application process.
    • Facilitate civic integration education through the coordination of workshops.
    • Develop and maintain knowledge of immigration law developments.
    • Ensure complete, accurate, and timely documentation and immigration records for each client.
    • Support Social Integration Services Staff. Economic Integration Services Staff, Volunteers in the Civic Integration Program. 

     
    QUALIFICATIONS:

    • Strong understanding of U.S. Immigration law.
    • Experience providing immigration legal services to refugees and asylees.
    • Undergraduate degree or equivalent experience within the field.
    • Department of Justice Accreditation or willingness to obtain Accreditation.
    • At least two years of experience in working with refugee and immigrant populations.
    • Ability to work independently and accurately, communicate clearly and concisely, and maintain a positive attitude towards all clients, staff and community partners.
    • Experience working with people from diverse cultural and economic backgrounds and comfort with non-verbal communication.
    • Case management experience strongly preferred.
    • Valid Washington Driver’s License and auto insurance as well as consistent access to a privately-owned vehicle.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

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