Equal Employment Opportunities

Jewish Family Service is committed to ensuring equal opportunity and participation of its volunteers, employees and applicants for employment consistent with applicable federal, state and local laws. The agency’s policy is to accord each employee, volunteer and applicant for employment equal treatment with respect to all terms, conditions and privileges of employment, including recruitment, selection placement and opportunities for advancement.

125 Years of Caring

We are doing today, what we have always done.

JFS encourages and welcomes diversity. We are an equal opportunity employer. Applicants are considered for employment without regard to race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, status as a veteran or any other basis prohibited by local, state or federal laws. A limited exception to this policy as permitted by law, is that the staffing of certain of our services requires individuals with an understanding of and a commitment to Jewish religious tenets.

JFS has the following openings at this time:

Data Services

  • Database Specialist

    We are currently seeking a full-time (37.5 hours per week) Database Specialist to join our team. The Database Specialist is responsible for ensuring the overall health and reliable daily operation of the JFS Raiser’s Edge database. The role is part of the Data Services team and will partner and collaborate with staff from various dynamic and energetic departments, including Development, Marketing & Communications and Outreach & Education. The Data Services team has a passionate commitment to customer service, data quality, information security and alignment with Agency mission and values. The position is based out of the Seattle office.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Achieve and maintain subject matter expertise on the use and administration of the Agency’s donor database system (Raiser’s Edge) and assist with system upgrades and updates.
    • Create and maintain dashboards, reports, mailing lists, queries and exports.
    • Collaborate with and provide end-user support to a diverse group of Agency staff who use the Raiser’s Edge database.
    • Assist with data entry and updates.
    • Update processes and procedures as needed to ensure continuous improvement and consistency and completeness of data.
    • Regularly monitor data quality and define and train user community on best practices for data entry/retrieval.
    • Troubleshoot problems and provide technical support to users, as needed.
    • Create user and process documentation for the user community and Data Services department.
    • Assist other Data Services team members as needed, including other systems support and during major agency events.
    • Work with the Director of Data Services to measure progress related to strategic goals.

     

    QUALIFICATIONS:

    • BA/BS or Associates degree or an acceptable combination of experience and education.
    • Minimum of 2 years’ experience working with database systems required (Raiser’s Edge preferred).
    • Excellent relationship-building and interpersonal communication skills, including the ability to communicate with staff at all levels, particularly with non-technical partners.
    • Ability to learn new systems and technology.
    • Exceptional attention to detail, specifically regarding data entry and data integrity and strong time-management and communication skills.
    • Ability to work independently, at times within an atmosphere of uncertainty and ambiguity, while at the same time knowing when to ask for help.
    • Demonstrated ability to multitask effectively in a fast-paced environment and work collaboratively with diverse teams.
    • Proficiency in Excel and MS Office Suite.
    • A mission-driven desire to work in a human services environment, strong commitment to teamwork and a customer-service orientation.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Development and Marketing

  • Marketing and Communications Manager

    We are currently seeking a full-time (37.5 hours per week) Marketing and Communications Manager to join our team. The Marketing & Communications Manager is responsible for planning and executing marketing and communications projects with the Director of Marketing and Communications. This position works regularly with JFS staff regarding marketing needs as well as donors, volunteers, vendors and Jewish community organizations and manages all electronic and print communications.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Creates original content including photos, videos and infographics, for digital and print platforms, including website, email and social media.
    • Creates, develops, and executes high impact email and social media campaigns that raise awareness, increase engagement and support fundraising and participation goals.
    • Develops data-informed strategies and drives evaluation of communications and channels.
    • Works with the Director of Marketing & Communications to develop JFS communications calendar and messaging for target audiences.
    • Edits digital and print content, including content from guest contributors.
    • Manages a high volume of internal stakeholder relationships across the agency.
    • Coordinates web updates, including copywriting and editing.
    • Produces comprehensive marketing campaigns for events and program offerings.
    • Manages publications, postings, mailings, e-marketing and ad campaigns.
    • Maintains communications calendar and manages social media channels.
    • Designs and creates reports to enable data-informed decision-making in communications planning and execution.
    • Other duties as assigned.

     

    QUALIFICATIONS:

    • Minimum 3 years of professional experience in marketing, communications, public relations, or journalism
    • Bachelor’s degree.
    • Ability to manage multiple stakeholders and projects in a fast-paced environment.
    • Experience producing multi-media packages and familiarity with creating content for SEO.
    • Strong written communication and proofreading skills and excellent verbal abilities.
    • Attention to detail, strong organizational skills and ability to meet deadlines.
    • Working knowledge of nonprofit communications, data analytics and fundraising.
    • Familiarity with graphic design and messaging principles.
    • Strong understanding of email and social media best practices.
    • Excellent customer service skills, e.g., working with donors, staff and external constituents.
    • Ability to think creatively and flexibly.
    • Proficient in e-marketing and social media tools, Adobe InDesign and Photoshop, WordPress.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Emergency Services

  • Food Bank Inventory and Operations Specialist

    We are currently seeking a full-time (37.5 hours per week) Food Bank Inventory and Operations Specialist to join our team.  The specialist is responsible for inventory oversight, placing and receiving orders, ensuring quality control and food bank cleanliness.  Staffs weekend Volunteer Home Deliveries, pop-up food banks and special events such as the Annual Food Drive/Food Sort, quarterly Families Fight Hunger and bi-monthly PCC Volunteer Night.  The position is based primarily out of the Seattle office with some weekend (Sunday shifts 1-2 times per month) and occasional evening work required.

    Our ideal candidate will have excellent customer services skills.  This position requires daily loading and unloading of food products.  Must be able to safely lift 50 lbs. repeatedly.     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • On direction of Food Bank Manager and/or Director of Emergency Services performs tasks related to food acquisition and distribution, including ordering food, storing food, monitoring inventory, and distribution of food to Food Bank clients.
    • Takes primary responsibility for monitoring inventory including: sorting and stocking product on a daily basis; tracking and requesting reorders in a timely manner before items run low; ensuring that product is rotating, and goods are distributed before they spoil; picking up goods for restocking as needed; cultivating relationships with suppliers to reorder as appropriate.
    • Ensures a positive environment for clients and volunteers through excellent customer service and positive support and assistance.
    • Drives commercial type van to pick up and/or deliver products from/to various locations.
    • Follows outlined systems and procedures to ensure smooth program operations such as volunteer sign-in procedures for weekend shifts.
    • Provides oversight and direction for volunteers at various sites.
    • Participates in pop-up food bank food distributions. This includes but is not limited to: filling bags for distribution; loading van with bags; driving van; distributing goods; tracking deliveries; and re-shelving undistributed goods after the pop-up.
    • Responsible for keeping all Food Bank work areas clean and organized.
      Participate in special projects such as food drives and packaging events.
    • Provides weekend staffing for home delivery program, gleaning, and some special events.
    • Other duties as assigned.

     

    QUALIFICATIONS:

    • Excellent customer service skills and ability to work independently
    • Ability to safely lift 50 pounds repeatedly
    • Demonstrated organizational and communication skills
    • Fluency in secondary language a plus: Russian or Mandarin preferred
    • WA State Driver’s License
    • WA State Food Handler’s Permit (can be obtained post-hire)
    • Warehouse experience desired
    • Experience in social service setting a plus
    • Basic computer skills and familiarity with Outlook, Word, and Excel

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now
  • Emergency Services Director

    We are currently seeking a full-time (37.5 hours per week) Emergency Services Director to join our team.  The director is responsible for developing and implementing an intentional, strategic organizational plan to refine and clarify Emergency Services departmental mission/goals and the structure to support that mission. This position will oversee and administer all daily operational aspects of Emergency Services programs which include the food bank and client assistance programs: financial assistance, client information and referral, special projects related to specific populations and events; grant/resource management and development; strategic program development and planning; direct client services as back-up to staff. All work will be done in a culturally competent and respectful manner within a trauma-informed framework.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES: 

    • Identify department infrastructure needs and develop and lead implementation plan for changes; recommend new practices, policies, program/service areas based on analysis to agency leadership
    • Provide strategic action plan designed to implement changes and oversee implementation
    • Understand the goals of departmental services and the underlying theory of change; the relationship between services and agency vision and goals; budget and funding streams; staffing model, capacity and required expertise/education/skills
    • Review current client demographics and information in relation to individual programs within the department and assess regulatory/compliance factors
    • Assess agency internal supply and demand between client population and service provision
    • Provide regional landscape assessment of service needs of target client population
    • Analyze client and program/service Information to determine “fit” between internal supply and demand of services/client needs, as well as externally with regional demand/need for services.
    • Determine “fit” between staffing model, service outcomes, population needs, best practices
    • Supervise, hire, train and manage staff in all ES programs; directly supervising case managers and Food Bank Manager; plan and coordinate work flow and priorities; provide guidance on client management; assist with client coverage as needed; maintain program records and data; and keep information and referral sources up to date.
    • Monitor and track specific fund sources’ requirements and outcomes, prepare regularly scheduled reports; develop and manage department budget, monitor and track all expenses against budget.
    • Research grant opportunities; respond to relevant RFPs; maintain existing relationships and cultivate new relationships with community groups and funding sources.
    • Other duties as needed. 

     

    QUALIFICATIONS:

    • Master’s degree in social work, behavioral science or related field
    • Minimum of 3 years administrative leadership including case management supervision, strategic analysis and planning.
    • Minimum of 2 years of direct service in a social service setting that includes case management services, working directly with a diverse, vulnerable population
    • Demonstrated knowledge of relevant best-practices including trauma-informed care and models of services specific to housing stability, financial and tangible service provision
    • Demonstrated analytic and strategic problem-solving skills; familiarity with data-driven decision making
    • Ability to work well with volunteers, donors and community partners
    • Familiarity with the Jewish community as well as local community resources and systems in social service support programs
    • Demonstrated experience in marketing, program promotion and networking
    • Excellent organizational and written and verbal communication skills
    • Proficient in Microsoft Office including Word and Outlook

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Executive Team

  • Executive Assistant

    POSITION SUMMARY:

    The Executive Assistant serves as the confidential assistant to the Chief Executive Officer. This position is responsible for performing a variety of highly complex duties to conserve the CEO’s time and to represent him/her internally and externally. The position requires a high degree of discretion and tact, coupled with an appropriate sense of urgency.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • As the confidential assistant to the CEO, complete a broad array of administrative tasks including managing an active calendar of appointments; composing correspondence that is often confidential from rough drafts or verbal instructions; arranging itineraries and agendas; handling calls; and reviewing, sorting, and routing incoming mail.
    • Plan, coordinate, and ensure the CEO’s schedule is followed and respected.
    • Serve as liaison between the Chief Executive Officer and internal and external constituencies, including agency staff, the Board of Directors, community groups and representatives, and political and community dignitaries.
    • Coordinate meetings, agendas and minutes for weekly Executive Team meetings and other staff and board groups and committees as needed.
    • Provide administrative support to the COO, including assisting the COO with meeting coordination, preparation of correspondence, development of presentations, and other support as needed.
    • Provide a bridge between the Executive office and internal departments, demonstrating leadership to maintain credibility, trust, and support with all staff.
    • Serve as the CEO’s administrative liaison to the Board of Directors and provide the Board with appropriate support as needed, including monthly board and executive meetings, nominating committee and Board Governance.
    • Build relationships crucial to the success of the organization and manage a variety of special projects for the Board President, some of which may have organizational impact.
    • Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
    • Perform work on weekends and evenings as needed to meet applicable deadlines.
    • Other duties as assigned.

     

    QUALIFICATIONS:

    • Graduation from high school or GED equivalent required; AA or BA preferred.
    • Three or more years’ professional related experience as an assistant to Board of Directors, CEO or senior level staff member(s) desired.
    • Excellent interpersonal skills including the ability to communicate verbally in a diplomatic, tactful, and gracious manner.
    • Strong organizational, multi-tasking and problem-solving skills combined with keen attention to detail.
    • Excellent written skills with the ability to compose effective and accurate correspondence, accurately take notes and compose meeting minutes.
    • Uphold a high level of discretion and confidentiality.
    • Experience and/or knowledge of Jewish culture and community a plus.
    • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint) and knowledge of Asana and SurveyMonkey desired.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Older Adult Services

  • Geriatric Care Manager

    Jewish Family Service is seeking a Russian speaking Geriatric Care Manager for a 0.8-1.0 FTE (30-37.5 hours/week) position. This position provides care management services to Russian speaking older adults and adults with disabilities in King County in a culturally and linguistically appropriate manner. The care manager may also serve a limited number of English speaking clients in East King County. The position will primarily work out of the Redmond JFS office. Travel to client homes is required and much of the work will be done in the field. Occasional evening and weekend work may be required.

    Essential Duties and Responsibilities

    • Provide comprehensive assessments of clients’ physical and mental health, home safety, social needs, cultural needs and financial status, in a linguistically and culturally appropriate manner.
    • Develop care plans with clients and help them achieve the goals outlined in the care plans.
    • Serve as client advocate and contact clients’ health care providers, community agencies, etc. to ensure the client’s needs are met.
    • Provide information, assistance and referral to Russian-speaking older adults and their families.
    • Provide ongoing oversight of each assigned case, maintaining regular contact with client (including home visits, telephone checks, annual reassessments, etc.).
    • Coordinate care for clients when multiple service providers are involved (this may include liaison work with other communal organizations).
    • Maintain accurate and complete documentation in the Salesforce database.
    • Support Holocaust Survivors from the former Soviet Union, including assistance accessing special funds for Holocaust Survivors.
    • Participate in community outreach activities to potential clients and their families.
    • Participate in cultural events for Russian-speaking older adults.

     

    Qualifications

    • Master’s degree in social work or related field preferred
    • Bachelor’s degree in social work, health care, human services or a related field and a minimum of two years paid experience in social services will be considered.
    • Fluent in Russian and English with excellent written skills in English.
    • Knowledge of community resources.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Refugee and Immigrant Services

  • Resettlement Case Manager

    Jewish Family Service is currently seeking a Resettlement Case Manager in our Refugee Immigrant Services program. This full-time (37.5 hours/week) position provides resettlement services to refugees who are new to the US.  The position is based in the Kent JFS office, but work is primarily carried out in locations throughout the Puget Sound, such as other JFS sites, clients’ homes and other locations in the community.

    Responsibilities:

    • Develop and maintain a thorough knowledge of the U.S. Resettlement Program
    • Work with assigned clients to create and implement a strengths-based individualized self-sufficiency plan to expedite stability and integration.
    • Provide comprehensive case management to include advocating for and coordinating access to refugee benefits, medical care, school and ESL enrollment; conducting home visits.
    • Coordinate and conduct furniture move-ins, ensuring that all new arrivals have appropriate furnishings and household goods.
    • Facilitate client cultural orientation to the US, community navigation, and understanding of available resources and support systems.
    • Ensure complete, accurate, and timely documentation for each case.
    • Referral services as needed.

     

    Requirements:

    • Bachelor’s degree or equivalent experience within field.
    • Experience working with other cultures and ability to effectively communicate with people who speak English as a second language.
    • Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
    • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
    • Must be able to work a flexible schedule to meet client needs.  Some evening and weekend work required.  Overtime maybe required during high-arrival periods.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

Supported Living Services

  • Direct Support Professionals

    Jewish Family Service is looking for creative and dedicated Direct Support Professionals to join our supportive living team. This role plays an integral role in helping clients to reach their highest potential and complete tasks themselves. Duties include skills training, companionship, transportation, light housekeeping, food preparation, laundry, and leisure support. The ideal candidate possesses a positive attitude and knowledge of developmental disabilities or mental illness and is comfortable working independently as well as within a team. A familiarity with Jewish culture is helpful. Regular part-time and full-time schedules are available. Employees working 18.75+ hours per week are eligible for our comprehensive benefits package.

    CNA or NA-r and relevant training/experience is required but training will be provided for the right candidate. A reliable personal vehicle is required.

    Jewish Family Service offers competitive wages and a generous benefits package.

    If you are interested in joining our team, please submit your resume and cover letter.

    Applications are only accepted online.

    NO PHONE CALLS PLEASE.

    Equal Opportunity Employer/Disabled/Vets

    Apply Now

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