We are currently seeking an Elder Connections Program Coordinator to join our JFS Community Connections team. This full-time (37.5 hours per week) position is responsible for serving as the main contact person and operations lead for the Elder Connections Program. The Program Coordinator is responsible for developing and launching operational aspects of the newly developed Elder Connections Program. Working closely with the Co-Director of Older Adult Services, the Elder Connections Program Coordinator will provide the following services for prospective and enrolled older adult clients: telephone and home visit screenings, volunteer matching, and light case management. Working closely with JFS Community Connections’ Director, the Elder Connections Program Coordinator will provide administrative program oversight; engage in community volunteer recruitment, training, management and retention; capture and maintain client and volunteer data in agency databases to track program metrics to show that Elder Connections reduces social isolation and loneliness in community-dwelling older adults.

We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Administrative Responsibilities (Approximately 30% of the position)
• Clients: Respond to potential client enrollee inquiries in a timely, professional manner and provide ongoing follow-up communication with potential clients.
• Volunteers: Respond to potential volunteer inquiries. Perform telephone and email screenings to determine if potential volunteers are appropriate for the program or whether they should be referred to other JFS volunteer opportunities.
• Data: With the Director of JFS Community Connections and the Co-Director of Older Adult Services, develop and administer program pre- and post- surveys to Elder Connections participants and volunteers.
• Clinical Responsibilities (Approximately 50% of the Position)
• Perform initial home visit and assessment for each potential enrollee, gathering information on physical and mental health, home safety, and sociocultural needs to facilitate successful volunteer match(es) and record visit(s) in Salesforce electronic record database.
• Perform telephone screenings to determine if potential enrollees are appropriate for the program or whether they should be referred to Older Adult Services’ Intake Coordinator for further assistance. Record interactions in Salesforce electronic record database ensuring accurate and complete data entry.
• Conduct ongoing post-interaction calls and oversight with enrollees and volunteers to confirm that the match is going well, recording hours and interactions in the Salesforce database.
• Provide current resources and referrals to older adults, their families, and other professionals as needed.
• Develop relationships with referral persons and other professionals as needed.
• Attend weekly clinical consults and Older Adult Services team meetings with Co-Director of Older Adult Services to ensure ongoing success of volunteer/client pairings.
• Develop and maintain clinical skills.
• Develop and evolve volunteer onboarding protocol and conduct volunteer onboarding trainings, continuing education sessions and volunteer retention activities.
• Outreach Responsibilities (Approximately 20% of the Position)
• Working closely with the Director of JFS Community Connections and team members, lead Elder Connections’ outreach events in the Greater Seattle Jewish community.
• Build and maintain relationships with Jewish organizational partners.
• Working closely with JFS Community Connections Director and JFS’s Marketing Team, assist in proactive client and volunteer recruitment and retention using a variety of outreach and marketing tools tailored to older adult issues.
• Maintain and evolve a list of current Elder Connections volunteer opportunities and job descriptions.
• With Volunteer Services and Co-Director of Older Adult Services create and update electronic and printed volunteer collateral including handbooks, job descriptions, training material and applications.
• Support ongoing volunteer program evaluation and development.
• Partner with the Director of Project Kavod to infuse Jewish learning and reflection into the volunteer experience.
• Perform other duties as assigned.

QUALIFICATIONS:

• A master’s degree in social work or related field and one year of paid social service experience is preferred; a bachelor’s degree in social work or related field and two years of paid social service experience will be considered.
• At least two years’ experience in older-adult programming is preferred.
• Licensure as a social worker is preferred.
• Must have a valid Washington State Driver’s License and access to an insured vehicle.
• Strong knowledge and understanding of aging populations including community-dwelling isolated older adults.
• Experience with program development, implementation and evaluation
• Must be able to work effectively and compassionately with clients who are frail or have physical or mild cognitive disabilities.
• Strong interview and assessment skills.
• Excellent attendance record.
• Knowledge of Jewish culture, local Jewish community, and Judaism strongly preferred.
• Ability to display sensitivity, tact, professionalism and responsiveness in various situations and maintain a high level of confidentiality.
• Experience working with volunteers and/or event planning preferred.
• Ability to travel locally and occasionally work after hours and/or weekend hours.
• Proficiency in Microsoft Office products, particularly Word, Outlook Excel, and Teams.
• Previous experience with Customer Relationship Management (CRM) systems and ability to enter data with a high level of accuracy required.

SALARY AND BENEFITS:

• The pay for this position is $28.66 – $35.03 an hour depending on relevant and applicable experience.
• Jewish Family Service offers a generous benefits package including:
  • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
  • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
  • Paid Federal holidays and Paid Jewish holidays.
  • 5% employer contribution to 401k retirement plan (no employee contribution required).
  • Additional benefits include: vision coverage and FSA enrollment.

JFS values and provides opportunities for continued growth and learning for all team members.

We are currently seeking a JFS Community Connections Assistant to join our Community Connections team. This full-time (37.5 hours per week) position provides administrative and organizational support to three staff members ensuring efficient departmental operations for the team. If you love data, logistics and keeping teams organized, this could be the job for you. This role is hybrid and based out of our Seattle, Capitol Hill location.

We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as subject matter expert on the agency’s donor database system (Raiser’s Edge).
• Create, run, and maintain dashboards, reports, mailing lists, queries, and exports.
• Assist with data entry and data updates.
• Run regular data quality audits.
• Assist in the creation/update of processes and procedures as needed to ensure continuous improvement and consistency and completeness of data.
• Assist other Data Services team members as needed, including other system support and during major agency events
• Enters donor information into the donor database, Raiser’s Edge, for event registration.
• Provide support as needed for development events, including the annual Luncheon.
• Coordinate and takes notes at team meetings.
• Acts as project manager for development mailings including, direct mail, holiday cards, event invitations, and CEO updates.
• Works closely with Donor Relations Coordinator to provide support during busy times.

 
QUALIFICATIONS:

• Bachelor’s Degree or equivalent from a college or university and/or minimum of two years administrative and/or database/data entry experience; or equivalent combination of education and experience.
• Strong organizational and time-management skills.
• Understands and anticipates the needs of the team and responds accordingly.
• Independent worker, accountable for work products and self-directed in meeting goals.
• Excellent communication (written & oral) and interpersonal skills.
• Must be flexible and willing to adapt to workflow priority changes.
• Demonstrated working knowledge of Microsoft Office, databases and online tools including Zoom, Sign Up Genius, Survey Monkey and project management software. Prior experience with Raiser’s Edge or another database is preferred.
• Ability to travel locally and occasionally work after hours and/or weekend hours.
• Experience working with volunteers and/or event planning is a plus.
• Knowledge of Judaism and local Jewish community and prior non-profit experience are pluses.

 
SALARY AND BENEFITS:

• The pay for this position is $24.53 – $29.98 dependent on relevant and applicable experience.
• Jewish Family Service offers a generous benefits package including:
  • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
  • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
  • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
  • 5% employer contribution to 401k retirement plan (no employee contribution required).
  • Additional benefits include: vision coverage and FSA enrollment.
  • JFS values and provides opportunities for continued growth and learning for all team members.

We are currently seeking an Elder Connections Program Coordinator to join our JFS Community Connections team. This full-time (37.5 hours per week) position is responsible for serving as the main contact person and operations lead for the Elder Connections Program. The Program Coordinator is responsible for developing and launching operational aspects of the newly developed Elder Connections Program. Working closely with the Co-Director of Older Adult Services, the Elder Connections Program Coordinator will provide the following services for prospective and enrolled older adult clients: telephone and home visit screenings, volunteer matching, and light case management. Working closely with JFS Community Connections’ Director, the Elder Connections Program Coordinator will provide administrative program oversight; engage in community volunteer recruitment, training, management and retention; capture and maintain client and volunteer data in agency databases to track program metrics to show that Elder Connections reduces social isolation and loneliness in community-dwelling older adults.

We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Administrative Responsibilities (Approximately 30% of the position)
• Clients: Respond to potential client enrollee inquiries in a timely, professional manner and provide ongoing follow-up communication with potential clients.
• Volunteers: Respond to potential volunteer inquiries. Perform telephone and email screenings to determine if potential volunteers are appropriate for the program or whether they should be referred to other JFS volunteer opportunities.
• Data: With the Director of JFS Community Connections and the Co-Director of Older Adult Services, develop and administer program pre- and post- surveys to Elder Connections participants and volunteers.
• Clinical Responsibilities (Approximately 50% of the Position)
• Perform initial home visit and assessment for each potential enrollee, gathering information on physical and mental health, home safety, and sociocultural needs to facilitate successful volunteer match(es) and record visit(s) in Salesforce electronic record database.
• Perform telephone screenings to determine if potential enrollees are appropriate for the program or whether they should be referred to Older Adult Services’ Intake Coordinator for further assistance. Record interactions in Salesforce electronic record database ensuring accurate and complete data entry.
• Conduct ongoing post-interaction calls and oversight with enrollees and volunteers to confirm that the match is going well, recording hours and interactions in the Salesforce database.
• Provide current resources and referrals to older adults, their families, and other professionals as needed.
• Develop relationships with referral persons and other professionals as needed.
• Attend weekly clinical consults and Older Adult Services team meetings with Co-Director of Older Adult Services to ensure ongoing success of volunteer/client pairings.
• Develop and maintain clinical skills.
• Develop and evolve volunteer onboarding protocol and conduct volunteer onboarding trainings, continuing education sessions and volunteer retention activities.
• Outreach Responsibilities (Approximately 20% of the Position)
• Working closely with the Director of JFS Community Connections and team members, lead Elder Connections’ outreach events in the Greater Seattle Jewish community.
• Build and maintain relationships with Jewish organizational partners.
• Working closely with JFS Community Connections Director and JFS’s Marketing Team, assist in proactive client and volunteer recruitment and retention using a variety of outreach and marketing tools tailored to older adult issues.
• Maintain and evolve a list of current Elder Connections volunteer opportunities and job descriptions.
• With Volunteer Services and Co-Director of Older Adult Services create and update electronic and printed volunteer collateral including handbooks, job descriptions, training material and applications.
• Support ongoing volunteer program evaluation and development.
• Partner with the Director of Project Kavod to infuse Jewish learning and reflection into the volunteer experience.
• Perform other duties as assigned.

QUALIFICATIONS:

• A master’s degree in social work or related field and one year of paid social service experience is preferred; a bachelor’s degree in social work or related field and two years of paid social service experience will be considered.
• At least two years’ experience in older-adult programming is preferred.
• Licensure as a social worker is preferred.
• Must have a valid Washington State Driver’s License and access to an insured vehicle.
• Strong knowledge and understanding of aging populations including community-dwelling isolated older adults.
• Experience with program development, implementation and evaluation
• Must be able to work effectively and compassionately with clients who are frail or have physical or mild cognitive disabilities.
• Strong interview and assessment skills.
• Excellent attendance record.
• Knowledge of Jewish culture, local Jewish community, and Judaism strongly preferred.
• Ability to display sensitivity, tact, professionalism and responsiveness in various situations and maintain a high level of confidentiality.
• Experience working with volunteers and/or event planning preferred.
• Ability to travel locally and occasionally work after hours and/or weekend hours.
• Proficiency in Microsoft Office products, particularly Word, Outlook Excel, and Teams.
• Previous experience with Customer Relationship Management (CRM) systems and ability to enter data with a high level of accuracy required.

SALARY AND BENEFITS:

• The pay for this position is $28.66 – $35.03 an hour depending on relevant and applicable experience.
• Jewish Family Service offers a generous benefits package including:
  • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
  • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
  • Paid Federal holidays and Paid Jewish holidays.
  • 5% employer contribution to 401k retirement plan (no employee contribution required).
  • Additional benefits include: vision coverage and FSA enrollment.

JFS values and provides opportunities for continued growth and learning for all team members.

Jewish Family Service is currently seeking a Resettlement Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position provides resettlement services to refugees who are new to the US. The position is based in the Kent JFS office, but work is primarily carried out in locations throughout the Puget Sound, such as other JFS sites, clients’ homes and other locations in the community.

We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and maintain a thorough knowledge of the U.S. Resettlement Program
• Work with assigned clients to create and implement a strengths-based individualized self-sufficiency plan to expedite stability and integration.
• Provide comprehensive case management to include advocating for and coordinating access to refugee benefits, medical care, school and ESL enrollment, conducting home visits.
• Coordinate and conduct furniture move-ins, ensuring that all new arrivals have appropriate furnishings and household goods.
• Facilitate client cultural orientation to the US, community navigation, and understanding of available resources and support systems.
• Ensure complete, accurate, and timely documentation for each case.
• Referral services as needed.
• Provide safe transport for clients, including children, from the airport and to appointments as needed. Teach clients how to utilize public transportation. 

 
QUALIFICATIONS:

• Bachelor’s degree or equivalent experience within field.
• Experience working with other cultures and ability to effectively communicate with people who speak
  English as a second language.
• Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
• Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
• Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime maybe required during high-arrival periods.

 
SALARY AND BENEFITS:

• The pay range for this position is $28.66 – $35.03 an hour.
• $2,000 signing bonus.
• Jewish Family Service offers a generous benefits package including:
  • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
  • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
  • Paid Federal and Jewish holidays.
  • 5% employer contribution to 401k retirement plan (no employee contribution required).
  • Relocation stipend available.
  • Additional benefits include: vision coverage and FSA enrollment.
  • JFS values and provides opportunities for continued growth and learning for all team members.

Jewish Family Service is seeking an Employment Case Manager in the Refugee & Immigrant Services program. This full-time (37.5 hours/week) position provides case management services critical to refugee and immigrant clients’ economic stability. The position will work one-on-one with clients to identify and overcome barriers to employment and financial asset building, focusing on long term career planning and advancement. The position is based at the JFS’ Kent office, but will have responsibilities throughout King County. Travel will be required to meetings in the community, social service facilities, and employment appointments. Regular and punctual attendance with occasional overtime is required, as well as some evenings and weekends.

We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.
 
RESPONSIBILITIES:

• Create a strengths-based individualized career plan with clients, identifying and managing towards short- and long-term goals.
• Provide case management that supports stable employment including obtaining/maintaining refugee benefits, addressing routine medical needs, ESL enrollment, transportation support, and assistance with childcare enrollment.
• Assist clients seeking employment throughout their job search and upon entering employment to support client career development and economic self-sufficiency.
• Provide ongoing job readiness orientations needed to secure, retain and advance in employment, including interview skills, workplace culture and expectations, and industry-specific skills.
• Assist clients in accessing suitable trainings, work experience opportunities, and educational institutions to create entry points into appropriate career pathways.
• Assess and record client progress towards career plan goals. Maintain detailed case notes and case files in accordance with program requirements.
• Identify asset building goals with clients. Develop realistic plans based on goals. Connect clients to financial institutions and asset-building agencies as appropriate.
• Provide household budgeting support and teach clients skills needed to build a realistic budget.
• Maintain information on community resources and develop relationships with other providers and professionals, as needed.

 
QUALIFICATIONS:

• Bachelor’s degree or equivalent experience within field.
• Experience working with other cultures and ability to effectively communicate with people who speak English as a second language.
• Case management/employment placement experience a plus.
• Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
• Familiarity with local community resources and systems in social service support programs.
• Demonstrated ability to self-manage competing priorities, pay attention to detail, and clearly and concisely communicate and collaborate with others.
• Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.

 
SALARY AND BENEFITS:

• The starting pay for this position is $28.66 – $35.03/hour.
• Jewish Family Service offers a generous benefits package including:
  • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
  • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
  • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
  • 5% employer contribution to 401k retirement plan (no employee contribution required).
  • Relocation stipend.
  • Additional benefits include: vision coverage and FSA enrollment.
  • JFS values and provides opportunities for continued growth and learning for all team members.

Jewish Family Service is seeking a Refugee Services Case Manager in the Refugee & Immigrant Services program. This full-time (37.5 hours/week) position provides case management services to refugee and immigrant clients in the agency’s resettlement and employment programs. The position will also provide backup reception coverage at the Refugee & Immigrant Services Office, as necessary.

This dynamic role will ensure service quality and contract compliance by alternating between programs to provide additional staffing support where most needed.  The position is client-facing and requires the ability to work across teams and efficiently pivot between services and priorities.

The position is based at the JFS’ Kent office but will have responsibilities throughout King County. Travel will be required to meetings in the community, social service facilities, and client homes. Regular and punctual attendance is required.
 
EMPLOYMENT CASE MANAGEMENT RESPONSIBILITIES:

• Develop and maintain a thorough knowledge of the Limited English Pathways Employment Program.
• Create a strengths-based individualized career plan with clients, identifying and managing progress towards short- and long-term goals.
• Provide case management that supports stable employment including obtaining/maintaining refugee benefits, addressing routine medical needs, ESL enrollment, transportation support, and assistance with childcare enrollment.
• Ensure complete accurate, and timely case notes and case files in accordance with program and contract requirements.
• Maintain information on community resources and develop relationships with other providers and professionals to facilitate referrals as needed.

 
RESETTLEMENT CASE MANAGEMENT RESPONSIBILITIES:

• Develop and maintain a thorough knowledge of the U.S. Resettlement Reception & Placement Program
• Provide comprehensive case management to include advocating for and coordinating access to refugee benefits, medical care, school and ESL enrollment; conducting home visits; providing transportation; and ensuring that all new arrivals have appropriate furnishings and household goods.
• Facilitate client cultural orientation to the US, community navigation, and understanding of available resources and support systems.
• Ensure complete, accurate, and timely case notes and case files in accordance with program and contract requirements.
• Maintain information on community resources and develop relationships with other providers and professionals to facilitate referrals as needed. 

 
RECEPTION COVERAGE RESPONSIBILITIES:

• Perform receptionist duties in a security conscious facility, including greeting visitors and vendors, answering and directing calls and receiving and sorting incoming mail and deliveries.
• Coordinate with IT and Facilities Department as necessary to ensure smooth office functioning.
• Other duties as assigned. 

 
QUALIFICATIONS:

• Bachelor’s degree or equivalent experience within field.
• Experience working with other cultures and ability to effectively communicate with people who speak English as a second language.
• Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
• Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
• Familiarity with local community resources and systems in social service support programs.
• Demonstrated ability to self-manage competing priorities, pay attention to detail, and clearly and concisely communicate and collaborate with others.
• Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime may be required during high workload periods.
• Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible. 

 
SALARY AND BENEFITS:

• The starting pay for this position is $28.66 – $35.03 an hour.
• Jewish Family Service offers a generous benefits package including:
  • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
  • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
  • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
  • 5% employer contribution to 401k retirement plan (no employee contribution required).
  • Relocation stipend.
  • Additional benefits include: vision coverage and FSA enrollment.
  • JFS values and provides opportunities for continued growth and learning for all team members.