Employment Case Manager

Jewish Family Service is seeking an Employment Case Manager in the Refugee & Immigrant Services program. This full-time (37.5 hours/week) position provides case management services critical to refugee and immigrant clients’ economic stability. The position will work one-on-one with clients to identify and overcome barriers to employment and financial asset building, focusing on long term career planning and advancement. The position is based at the JFS’ Kent office, but will have responsibilities throughout Puget Sound. Travel will be required to meetings in the community, medical and social service facilities, and employment appointments. Regular and punctual attendance with occasional overtime is required, as well as some evenings and weekends.
 
RESPONSIBILITIES:

  • Create a strengths-based individualized career plan with clients, identifying and managing towards short and long term goals.
  • Provide case management that supports stable employment including obtaining/maintaining refugee benefits, addressing routine medical needs, ESL enrollment, transportation support, and assistance with childcare enrollment.
  • Teach job readiness classes to prepare clients for the workforce, providing instructions on topics such as interview skills, workplace culture, as well as industry-specific skills.
  • Identify asset building goals with clients. Develop realistic plans based on goals. Connect clients to financial institutions and asset building agencies as appropriate.
  • Assist clients in accessing suitable trainings, work experience opportunities, and educational institutions to create entry points into appropriate career pathways. Assess and record client progress towards goals of career plan.
  • Maintain information on community resources and develop relationships with other providers and professionals, as needed.
  • Conduct professional communication and professional networking skills workshops at local partner agencies, community-based organizations and in the Kent office.
  • Support clients through professional mentorship opportunities ensuring ongoing professional support from volunteer mentor.
  • Provide ongoing household budgeting support and teach clients skills needed to build a realistic budget and plan for household self-sufficiency.

 
QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience within field.
  • Experience working with other cultures and ability to effectively communicate with people who speak English as a second language.
  • Additional linguistic skills strongly preferred, with a priority for Spanish, Swahili, French or Lingala.
  • Case management/employment placement experience preferred.
  • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
  • Familiarity with local community resources and systems in social service support programs.
  • Demonstrated ability to self-manage competing priorities, pay attention to detail, and clearly and concisely communicate and collaborate with others.
  • Fully vaccinated individuals required due to client facing nature of the work; accommodations provided if possible.
  • Experience working with women, children, and families from a refugee or immigrant background is a plus.
  • Must be able to work a flexible schedule to meet client needs. Overtime maybe required during busy periods.

 
SALARY AND BENEFITS:

  • The starting pay for this position is $28.66 – $35.03 an hour
  • Jewish Family Service offers a generous benefits package including:
    • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
    • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
    • Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
    • 5% employer contribution to 401k retirement plan (no employee contribution required).
    • Relocation stipend.
    • Additional benefits include: vision coverage and FSA enrollment.
    • JFS values and provides opportunities for continued growth and learning for all team members.

Resettlement Case Manager

Jewish Family Service is currently seeking a Resettlement Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position provides resettlement services to refugees who are new to the US. The position is based in the Kent JFS office, but work is primarily carried out in locations throughout the Puget Sound, such as other JFS sites, clients’ homes and other locations in the community.

We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop and maintain a thorough knowledge of the U.S. Resettlement Program
  • Work with assigned clients to create and implement a strengths-based individualized self-sufficiency plan to expedite stability and integration.
  • Provide comprehensive case management to include advocating for and coordinating access to refugee benefits, medical care, school and ESL enrollment, conducting home visits.
  • Coordinate and conduct furniture move-ins, ensuring that all new arrivals have appropriate furnishings and household goods.
  • Facilitate client cultural orientation to the US, community navigation, and understanding of available resources and support systems.
  • Ensure complete, accurate, and timely documentation for each case.
  • Referral services as needed.
  • Provide safe transport for clients, including children, from the airport and to appointments as needed. Teach clients how to utilize public transportation. 

 
QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience within field.
  • Experience working with other cultures and ability to effectively communicate with people who speak
    English as a second language.
  • Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
  • Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
  • Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime maybe required during high-arrival periods.

 
SALARY AND BENEFITS:

  • The pay range for this position is $28.66 – $35.03 an hour.
  • $2,000 signing bonus.
  • Jewish Family Service offers a generous benefits package including:
    • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
    • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
    • Paid Federal and Jewish holidays.
    • 5% employer contribution to 401k retirement plan (no employee contribution required).
    • Relocation stipend available.
    • Additional benefits include: vision coverage and FSA enrollment.
    • JFS values and provides opportunities for continued growth and learning for all team members.