Jewish Family Service is currently seeking a Survivors of Trafficking Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position will provide trauma-informed case management and advocacy support to foreign born youth and young adult survivors of trafficking. The Case Manager will be responsible for managing assigned caseloads of clients, conducting needs assessments, developing and implementing service plans and supporting clients towards the achievement of stability and individualized goals. The Case Manager will also conduct outreach, advocacy, and education for survivors of human trafficking and other service providers. The position is based in the agency’s Kent office, but work is carried out in locations throughout the Puget Sound region, including clients’ homes and other community locations as needed.
We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Works with clients to develop a strengths-based, goal-orientated service plan to support and empower youth survivors of human trafficking on their path to stability and legal status.
- Assesses risks and helps survivors to develop, review and adjust appropriate safety plans.
- Provides comprehensive case management as applicable to individualized service plans, including advocating and coordinating access to resources; support in finding safe housing and other basic needs; connecting clients to medical and mental health care, continued education services, legal services, and applicable public benefits; conducting home visits; and facilitating community navigation and the creation of social support networks.
- Ensures contract compliance and program quality across multiple funding sources, including maintaining detailed, accurate and timely client records and program reporting.
- Provides all services in a linguistically and culturally appropriate manner for each client, utilizing interpretation/translation services as needed.
- Maintains an up-to-date, working knowledge of best practices in trauma-informed, client-centered case management and issues pertaining to human trafficking including their intersections with other forms of oppression and the U.S. immigration legal system.
- Collaborates across department and agency programs and cultivates relationships with other community organizations and task forces to ensure client and agency goals are met. Provides referrals to clients as needed.
QUALIFICATIONS:
- Bachelor’s degree or equivalent experience in the field.
- English fluency and with additional fluency in Spanish strongly preferred.
- Must be able to travel frequently and independently throughout the Puget Sound region.
- Trauma-informed, client-centered case management experience required.
- Experience working with survivors of trafficking and/or immigrant youth strongly
- Knowledge of human trafficking, immigration laws, social services and resources to survivors of trafficking, including those without immigration status is preferred.
- Strong computer, documentation and time management skills to ensure effective case file maintenance.
- Demonstrated ability to: take initiative, problem solve and work under pressure, handle competing priorities, demonstrate adaptability and flexibility.
- Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants.
- Excellent communication skills, demonstrated ability to work in a multicultural environment
- Must be able to work a flexible schedule that prioritizes clients’ needs and capabilities. Some evening and weekend work required.
- Must be able to successfully pass Washington State Patrol WATCH background check, FBI background check and a Child Abuse/Neglect check.
- Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles as required.
SALARY AND BENEFITS:
- The pay for this position is $29.38 – 35.91.
- Jewish Family Service offers a generous benefits package including:
- 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
- 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
- Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
- 5% employer contribution to 401k retirement plan (no employee contribution required).
- Additional benefits include: vision coverage and FSA enrollment.
- Relocation stipend.
- JFS values and provides opportunities for continued growth and learning for all team members.
